Regional Program Executive ( Implementation )

Job Description

• Lead and oversee the end-to-end process of onboarding and implementing new business accounts, ensuring a smooth transition and alignment with company standards.
• Provide support to Program and Project Managers across both internal and external customer projects, assisting in the planning, execution, and delivery of key initiatives.
• Develop detailed project plans, including Gantt charts and flow diagrams, to outline timelines, milestones, and key deliverables.
• Design, write, and refine Standard Operating Procedures (SOPs) to ensure consistency and operational efficiency across business functions.
• Conduct training sessions for local branch offices to ensure seamless adoption of new processes, systems, and tools.
• Organize and lead key progress meetings, providing timely updates to project stakeholders on implementation status, risks, and milestones.
• Develop and implement automated reporting solutions to streamline data collection, analysis, and decision-making processes.
• Enhance and deploy of Electronic Data Interchange (EDI) systems, ensuring alignment with business needs and IT infrastructure.
• Collaborate with the IT department to manage and execute new EDI implementations, ensuring integration with existing systems and processes.
• Identify opportunities for process optimization, working closely with cross-functional teams to design and implement enhancements.
• Review and provide feedback on work instructions (WIs) created by other account teams to ensure alignment with best practices and operational standards.
• Provide business insights and consultation to Regional IT teams, supporting the alignment of IT solutions with business goals and requirements.
• Any other ad-hoc duties as assigned by the Management/Manager from time to time.

Job Requirements

• At least 2 years’ experience in the freight forwarding/logistics industry with college or university with majors in relevant fields.
• Air/Ocean Freight experience is a plus.
• Proficient in Microsoft Excel, Teams, Word, PowerPoint
• Able to learn new systems and software quickly
• Experience in at least one aspect of freight forwarding Operations. Export or Import, Preferable if experienced in both.
• Detail oriented and able to manage their own schedule well.
• Has good time management
• Strong Team player
• Responsible and able to work remotely to deliver key tasks completed on time
• Good interpersonal skills
• Good command of Written and Spoken English. Proficiency in other languages are a bonus

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