[Remote] Client Services Representative
Note: The job is a remote job and is open to candidates in USA. ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. Brown & Joseph is seeking a Collections Client Services Representative to work with clients to resolve inquiries and maintain client relationships.
Responsibilities
- Resolve client services inquiries
- Be able to identify any problems and offer resolutions
- Read and interpret client documents
- Maintain and further develop existing client relationships
- Handle assigned group of client portfolios
- Understand and execute departmental procedures, alongside all customized client procedures
- Multitask between emails, client databases, SalesForce and excel spreadsheets
Skills
- Ability to handle a large volume of accounts daily
- Excellent written and verbal communication skills
- Good time management skills
- Experience with administrative and clerical procedures
- Able to contribute positively as part of a team, helping out with various tasks as required
Benefits
- Minimal cost to employee for employee health care benefits including Medical, Dental, Vision and Supplemental insurance coverage
- Paid Time Off
- Paid Holidays
- 401(k) plan
Company Overview