Conformity Assessment Sr Program Manager (E5535)
Job Summary This position provides support for programs associated with IEEE conformity assessment initiatives. IEEE currently operates a variety of conformity programs and projects based on IEEE Standards across diverse technology areas such as telecom, distributed energy, cybersecurity and consumer electronics. The individual in this role will be engaged in day to day operations of these programs, as well as supporting the research for new conformity programs. They will interact frequently with volunteer technical experts in each program, prepare and present technical materials supporting program activities, and engage with internal staff to manage business operations. In this position, the individual will also develop program assessment protocols for evaluation and improvement. They will maintain organizational standards of satisfaction, quality, and performance, as well as manage budget and funding channels for maximum productivity. This role will support the Director for conformity programs and manages 0 direct reports though may be required to manage some contractors from time to time. This role requires familiarity with conformity assessment best practices, regulatory landscape, quality system audits, product testing, interoperability, and standards, as well as the ability to work comfortably across multiple technical sectors, and familiarity with emerging technology areas. The role will support projects and programs with general oversight from the Director. The incumbent is expected to provide general recommendations based on the analysis. Key Responsibilities
- Overall responsibility for the development, revision and operational management of department quality manuals and associated quality system procedures and policy documents
- Responsible for the recording, analysis and monthly/quarterly reporting of financial data associated with their assigned ICAP programs
- Responsible for the recording, product analysis, trend analysis and performance-tracking of all assigned ICAP programs
- Recruits new members, identify and manage key resources required to progress initiatives which may include, test plan development, interoperability plugfests, pilot testing and/or educational workshops
- Engages with conformity assessment program leaders and technical expert groups o Organize and facilitate meetings with technical expert groups
- Able to research and develop concise business plans for relevant products and services
- Ability to rapidly learn new technologies, and supervise development of relevant test plans, test tools and laboratory audit requirements
- o Prepares technical and procedural materials in support of program operations with minimal supervision. For complex material, the role will work with the Director.
- o Supports internal program business needs such as financial/budget tasks, collateral development, certification mark issues, and legal issues as needed.
- o Manages contractors and related deliverable to help ensure success of the assigned programs
- Assesses new conformity program opportunities
- o Researches and analyze developing IEEE standards for potential conformity, interoperability, certification opportunities for the Director’s review. Prepare basic business plans and conduct cost/benefit analysis.
- o Participates and provide expert guidance in standards meetings and other technical conferences for engagement and discussion with technical experts on potential conformity opportunities
- o Presents informational sessions about the IEEE conformity programs to technical groups
- Serves as an advocate for IEEE conformity programs and support the role of conformity testing in technology implementation
- o Collaborates with Marketing team to support marketing initiatives highlighting IEEE SA conformity activities and ensuring that the material is current.
- o Independently prepares general marketing plans to promote specific programs, whilst staying within allocated budgets for management review and approval
- o Prepares and deliver presentations at events to raise awareness of the IEEE Conformity Assessment Program in general and for all assigned programs.
- Supports management and technical communications to IEEE SA staff and volunteer leadership
- o Develops materials required by SA volunteer leadership to provide program status, progress reports, and other information in support of business decisions
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