Applications Analyst II

The Application Analyst II partners with business stakeholders to optimize and support enterprise applications across CRM, ERP, and engineering systems. This role owns day-to-day application support for Salesforce and SolidWorks environments while also supporting underlying SQL Server databases and light server maintenance activities. The position requires a strong systems mindset and the ability to troubleshoot across application, database, and integration layers within a manufacturing environment.

This role will serve as a key technical liaison between business users and IT, ensuring application reliability, data integrity, and system availability.

YOU WILL BE ACCOUNTABLE FOR

• Act as the primary application support resource for Salesforce, SolidWorks, and related enterprise systems.
• Provide configuration, user support, troubleshooting, and system administration for CRM and engineering applications.
• Support integrations and data flow between Salesforce, SolidWorks, ERP, and other business systems.
• Partner with business units to gather requirements, analyze workflows, and recommend technology solutions.
• Support SQL Server environments including basic querying, performance monitoring, and routine maintenance.
• Assist with database management activities such as backups, indexing, and data integrity checks.
• Perform light server maintenance including service monitoring and patch coordination with infrastructure teams.
• Perform data management activities including validation, cleansing, migration, and quality assurance.
• Conduct system testing and regression validation for new features, integrations, and releases.
• Provide end-user training and support for new or enhanced systems.
• Develop functional and technical documentation.
• Proactively identify opportunities to improve system reliability and operational efficiency.

YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVE

• 2–3 years of experience in an Application Analyst, Systems Analyst, or similar role
• Hands-on experience supporting Salesforce or similar CRM platform
• Experience supporting enterprise applications in a manufacturing environment
• Working knowledge of SQL Server and database management
• Exposure to system integrations and APIs
• Experience in maintaining and manager servers and application life cycles
• Ability to translate business requirements into technical solutions
• Demonstrated ability to learn new tools quickly

Preferred Qualifications

• Experience supporting SolidWorks PDM or related tools
• Background in a manufacturing or engineering-driven environment
• Experience with ERP platforms (JD Edwards preferred)
• Experience as a database administrator

SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY!

With a history spanning more than seven decades, Communications & Power Industries’ thousands of products have impacted people’s lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, assist in diagnosing medical conditions, empower scientific discoveries and space exploration, and much more.

CPI is headquartered in Plano, Texas and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets.

WHAT WE OFFER: Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow.

 We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more! WHO WE ARE:

We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us.

CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics. 

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