Product Manager

Overview

The Product Manager will lead the delivery of high-quality eCR products and systems that improve the availability and use of public health data to inform decision making. This role is aligned to the Workforce Acceleration Initiative (WAI). WAI is a federally funded CDC Foundation program with the goal of helping the nation’s public health agencies by providing them with the technology and data experts they need to accelerate their information system improvements.

The Product Manager will support and expand the Tennessee Department of Health’s (THD) Electronic Case Reporting (eCR) capabilities as part of the agency’s Data Modernization Strategy.

The Product Manager will focus on onboarding eCR partners, improving data validation and processing workflows, and extending eCR beyond infectious disease reporting to additional program areas. The role provides coordination, quality oversight, and technical support to ensure eCR data is timely, accurate, and actionable for surveillance and public health response. This role is best for someone who is mission driven and is comfortable bringing a product mindset to organizations who may be unfamiliar with this approach.

The Product Manager will be hired by the CDC Foundation and assigned to the Tennessee Department of Health team. This position is eligible for a fully remote work arrangement for U.S. based candidates.

Responsibilities

Lead onboarding and support of metro health departments sending eCR data to TDH.

Perform eCR data validation and support quality improvement efforts.

Develop and document a metro eCR onboarding strategy.

Coordinate with surveillance system developers to support accurate processing of eCR data.

Support evaluation and preparation for NBS 7 cloud-based eCR workflows.

Lead planning and pilot implementation of non-infectious disease eCR use cases.

Provide regular status updates and performance metrics to stakeholders.

Up to 10% domestic travel may be required.

Qualifications

Bachelor’s degree in Health Informatics, Healthcare Management, or a related field required. Master’s or PhD in related field (ex: MPH) preferred but not required.

Minimum of 5 years of professional experience in digital product management or technology.

3+ years of team management experience.

Public health or healthcare and technology experience preferred.

Experience developing a product vision and strategy and leading multi-disciplinary teams to achieve that vision from concept to launch.

Experience collaborating with a multi-disciplinary team to translate the product vision and lead the team through smooth and continuous delivery.

Experience working on a mature product balancing the need to address technical debt with new product enhancements through continuous iterations.

Knowledge and experience with project management methodologies, principles, and processes.

Experience and an understanding of product objectives, goals, and metrics to oversee the development and implementation of large-scale projects.

Experience in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out.

Experience using data to make decisions, gathering data insights by design to improve product outcomes.

Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints.

Experience providing guidance in the areas of digital systems/products, data sources and the collection and context of data.

Strong understanding of technical concepts and legacy systems.

Capability to embed privacy and security into product delivery processes and design.

Knowledge of user experience design and user research principles and concepts.

Ability to communicate and articulate problems and resolutions to designers.

Ability to translate user or data insights into actionable design comments and critiques.

Outstanding interpersonal and teamwork skills; and the ability to develop productive working relationships with colleagues and partners.

Experience working in a virtual environment with remote partners and teams.

Proficiency in Microsoft Office.

Job Highlights

Location: Remote, must be based in the United States, Up to 10% domestic travel may be required.

Salary Range: $103,500 - $143,500 per year, plus benefits. Individual salary offers will be based on experience and qualifications unique to each candidate.

Position Type: Grant funded, limited-term opportunity

Position End Date: June 30, 2027

Special Notes

This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by the CDC Foundation in order to best support the public health programming.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law.

We comply with all applicable laws including E.O. 11246 and the Vietnam Era Readjustment Assistance Act of 1974 governing employment practices and do not discriminate on the basis of any unlawful criteria in accordance with 41 C.F.R. 60-300.5(a)(12) and 60-741.5(a)(7). As a federal government contractor, we take affirmative action on behalf of protected veterans.

The CDC Foundation is a smoke-free environment.

Relocation expenses are not included.

About the CDC Foundation

The CDC Foundation helps CDC save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. The CDC Foundation

manages hundreds of programs each year impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola.

Visit www.cdcfoundation.org for more information.