Salesforce Business Analyst
Welcome to Decision Foundry - Data Analytics Division!
We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels.
Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success.
We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization.
We win as an organization through our core tenets. They include:
· One Team. One Theme.
· We sign it. We deliver it.
· Be Accountable and Expect Accountability.
· Raise Your Hand or Be Willing to Extend it Role summary
We are seeking a Salesforce Business Analyst for our client. In this role you'll have the freedom to excel and grow by empowering the partners and creating meaningful value. Drive market strategies and launch cutting-edge solutions.
What you will be doing:
- Drive Salesforce innovation by partnering with GTM and cross‑functional teams to uncover business needs and turn them into smart, scalable solutions that fuel growth.
- Transform user journeys into action by designing intuitive configurations, workflows, and data models that elevate how our teams operate every day.
- Build and optimize automation that reduces manual work, improves data accuracy, and delivers a seamless experience for sales and marketing users.
- Champion CRM excellence through proactive data monitoring, dashboard creation, and insights that empower leaders to make confident, data‑driven decisions.
- Lead change and enablement efforts by supporting UAT, guiding users through new features, and ensuring smooth rollouts of Salesforce enhancements.
- Stay ahead of the curve by continuously exploring new Salesforce capabilities and recommending improvements that help the platform scale with our growth.
Requirements
Required
- Abilities: Strong project management, communication, and cross-functional collaboration skills, paired with analytical expertise and the ability to manage multiple priorities and make data‑driven decisions.
- Experience: Bachelor's degree in Computer Science, Information Systems, or related field.
- Education: 5+ years of relevant experience, including 3–5 years in Salesforce administration/configuration (certifications preferred), with a background in fast‑paced, high‑growth environments and exposure to Sales or Commercial Operations.
- Location: Boston, MA / Maitland, FL / Remote
Benefits
- Work Model – Remote
- Employment Type - Full-time
- Salary - Compensation Range: $88,000 - $149,900
- Decision Foundry is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.