Senior Lead Business Execution Consultant- Business Banking Performance Strategy

About the position About this role: Consumer Banking and Lending provides financial services to consumer banking, consumer lending, and small business customers through over 4,300 retail bank branches and more than 11,000 ATMs in 36 states and the District of Columbia, as well as through 20 customer service centers. CSBB is focused on continuously improving our customer satisfaction, by simplifying our products, pricing and processes and targeted innovation on scale. Wells Fargo is seeking a Senior Lead Business Execution Consultant within Business Banking. In this individual contributor role, you will serve as a strategic advisor partnering closely with the Business Banking Sales Executive, Controls, Risk, Audit, Finance, HR and Incentive Compensation Design & Delivery teams to strengthen the effectiveness and business-level governance of incentive programs. You will support the end-to-end incentive compensation lifecycle including plan design, risk assessment, implementation, communication, monitoring, and ongoing adjustments ensuring alignment to business strategy, growth priorities, and regulatory expectations. You will also lead the goal setting process, in collaboration with Business Banking Sales Executive, ensuring full alignment with the plan. This role leverages business performance outcomes and behavioral insights to drive continuous enhancements of incentive programs, reinforce appropriate customer and sales behaviors, ensure metrics are aligned and support sustainable growth. You will help translate strategic objectives into clear execution plans, support goal alignment, and ensure strong oversight frameworks are in place to balance performance, risk management and expected growth outcomes. In this role, you will:

Responsibilities

• Serve as a trusted advisor to senior leadership, providing strategic insight to drive performance, enterprise initiatives, and large‑scale business outcomes through data‑driven analysis, executive‑level presentations, and clear recommendations.
• Own the end‑to-end strategy for incentive programs and performance reporting, ensuring alignment with enterprise growth, productivity, and strategic objectives while reinforcing desired behaviors and accountability across the organization.
• Lead the strategy, design, and resolution of highly complex, cross‑organizational challenges, applying deep expertise in Business Execution, incentive strategy, analytics, and performance management to deliver sustainable, long‑term solutions.
• Develop data‑driven business cases, pilots, and test‑and‑learn initiatives to evaluate incentive metrics, peer structures, and reporting enhancements, ensuring performance reporting clearly links results to incentive outcomes and enables effective coaching, performance management, and leadership decision‑making.
• Provide vision, direction, and leadership to cross‑functional teams, steering committees, and forums to facilitate decision‑making, align stakeholders, and support implementation of recommendations and execution plans.
• Drive incentive communications and change enablement, partnering with Incentive Compensation Design & Delivery to clearly articulate plan mechanics, expected behaviors, and impacts to leaders and frontline teams.
• Lead continuous improvement and issue management, identifying root causes, resolving incentive‑ and reporting‑related issues, and incorporating lessons learned into future program design.
• Strategically engage with leaders and professionals at all levels across multiple lines of business, serving as a credible advisor and influencing outcomes in complex, matrixed environments.

Requirements

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice-to-haves

• 7+ years of experience in business/sales enablement, content development, communications or related functions.
• Proven leadership experience managing multi-disciplinary teams in a matrixed organization.
• 3+ years of experience overseeing or managing complex incentive compensation programs within financial services
• 5+ years of experience in banking, financial services, or branch banking experience .
• Deep understanding of Small and/or Business Banking and Lending
• Strong business acumen with ability to translate strategic goals into actionable content and communication plans.
• Proven experience leading large, cross-functional teams and driving enterprise-level process improvements.
• Exceptional collaboration and stakeholder management skills, with experience partnering across multiple business lines.
• Experience with building and developing a high-performing team culture focused on innovation and accountability, and continuous improvement.

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