Business Operations Analyst

About Baselayer Trusted by 2,200+ financial institutions, Baselayer is the intelligent business identity platform that helps verify any business, automate KYB, and monitor real-time risk. Baselayer’s B2B risk solutions and identity graph network leverage state and federal government filings and proprietary data sources to prevent fraud, accelerate onboarding, and lower credit losses.

We are a fast-growing SaaS company operating in a highly regulated space, focused on building durable infrastructure, best-in-class processes, and a culture of ownership and execution.

About the Role We are looking for a Senior Finance & Business Intelligence Analyst to play a foundational role in building and scaling Baselayer’s financial and operational intelligence. This role will work across all functions including Finance, Operations, Sales, Product, and Engineering to improve how the company measures performance, makes decisions, and scales.

This is a highly visible role reporting directly to the Head of Operations & Finance. You will own core financial processes, business intelligence tooling, and operational reporting, while proactively identifying opportunities to improve systems, workflows, and data integrity. You will also help develop recurring executive and board-level reporting.

This is not a plug-and-play analyst role. We are looking for someone who wants to build, improve, and own best-in-class financial and operational processes from the ground up.

What You’ll Do

Financial and Operational Processes

• Build, maintain, and continuously improve core financial and operational processes, including reporting, forecasting inputs, and performance tracking

• Develop, maintain, and improve monthly, quarterly, and board-level financial and operational reports

• Partner with Finance and Operations leadership to support budgeting, forecasting, KPI development, and executive reporting

• Ensure data accuracy, consistency, and auditability across financial and operational systems

Business Intelligence and Analytics

• Own and enhance Metabase dashboards, ensuring they are accurate, actionable, and trusted across the company

• Design and maintain SQL-based data models and reporting views to support company-wide decision-making

• Translate ambiguous business questions into clear analytical frameworks and insights

Systems and Tooling

• Drive improvements in HubSpot reporting, tracking, and data structure in partnership with Sales, Marketing, and RevOps

• Identify gaps and inefficiencies across tools and workflows, and proactively propose solutions

• Act as a connective layer between Finance, GTM, Product, and Engineering when data or systems need improvement

Cross-Functional Collaboration

• Work closely with leaders and individual contributors across the company to understand metrics, surface insights, and improve operational clarity

• Help establish consistent definitions, metrics, and reporting standards across teams

• Serve as a trusted analytical partner who brings structure and clarity to complex problems

About You

You are highly analytical, deeply curious, and motivated by building systems that scale. You thrive in environments with ownership, ambiguity, and high expectations.

Required Experience and Skills

• 2 to 5 years of experience in Finance, Business Intelligence, FP&A, Analytics, or a related role, ideally in a SaaS or technology-driven company

• Highly advanced Microsoft Excel skills

• Highly advanced SQL skills, with experience writing complex, performant queries

• Hands-on experience building and maintaining dashboards, Metabase strongly preferred

• Experience working with CRM or GTM systems, HubSpot strongly preferred

• Experience preparing executive-level and board-facing reporting is strongly preferred

What Sets You Apart

• You think out of the box and enjoy improving how things work rather than maintaining the status quo

• You are proactive, self-directed, and comfortable operating without detailed instructions

• You care deeply about data quality, consistency, and trust

• You communicate clearly with both technical and non-technical stakeholders

• You want to be foundational and help build something that lasts

Work Location

• Remote or hybrid in our NYC office

Compensation and Benefits

• Base salary range of $70,000 to $125,000

• Equity package

• Unlimited vacation

• Comprehensive health, dental, and vision coverage

• 401(k) with company match