Experienced Customer Service Representative - Self Storage Manager
Join arenaflex, a leading self-storage industry leader, and take the first step towards a rewarding career in customer service and property management. As a Customer Service Representative - Self Storage Manager, you will be responsible for providing exceptional customer experiences, managing daily office tasks, and maintaining the facility to ensure a safe and secure environment for our customers.
About arenaflex
arenaflex has been a pioneer in the self-storage industry since 1972, and we're proud to have been recognized as one of America's Best Large Employers in 2022 by Forbes. Our employees have also voted us as a Great Place to Work, with best career growth, ranked us in the Top 5% for work culture, and in the Top 10% for diversity and inclusion. We're committed to creating a workplace that values inclusivity, diversity, and employee growth.
Job Description
As a Customer Service Representative - Self Storage Manager, you will be responsible for:
- Working independently at multiple locations, spending time both inside and outside to ensure a safe and secure environment for our customers
- Assessing customer storage needs and making suggestions, including offering packing and moving supplies
- Keeping surfaces and high-touch areas clean, including sweeping, mopping, debris removal, and wiping windows
- Conducting daily storage unit inspections to confirm inventory availability and ensure spaces are ready to rent
- Managing, auditing, balancing cash drawer, and preparing and making daily deposits
- Helping keep customers current with payment and making collection calls when required
Our Benefits
At arenaflex, we offer a comprehensive Total Rewards package to our team members, including:
- Full-Time and Flexible Schedules available (3-4 day work week with opportunity for additional days)
- Cost-effective health offerings such as medical, dental, and vision
- Tele-medicine for easier access to healthcare
- Tax-free Flex spending accounts to cover you and your dependents
- Paid Time Off and Sick Time
- Build your retirement nest egg quicker through our 401(k) with company match
- Basic life and accidental death insurance at no cost to you
- Employee Discounts and Perks, including health and fitness related partnerships, legal services, home and auto insurance, and pet insurance
- Exclusive discounts on a wide variety of vendors, merchants, stores, tickets, entertainment, travel, and more!
- Monthly bonus opportunities and career progression
Career Growth Opportunities
We offer best-in-class training to support your journey with us and enhance your skills. Our Property Managers/ Customer Service Reps also enjoy monthly bonus opportunities and career progression. With arenaflex, you'll have the opportunity to grow and develop your skills, taking on new challenges and responsibilities as you progress in your career.
Work Environment and Company Culture
Our property managers work independently at multiple locations, spending time both inside and outside to ensure a safe and secure environment for our customers. We have a virtual hiring process with a quick turnaround, including a video interview process. Our socially-distant guidelines and many on-site safety protocols are designed to keep you and our customers safe. We care about you!
Compensation and Perks
* $16.50 an hour
- On-site company housing is available to employees at many of our locations
- Employee Discounts and Perks, including health and fitness related partnerships, legal services, home and auto insurance, and pet insurance
- Exclusive discounts on a wide variety of vendors, merchants, stores, tickets, entertainment, travel, and more!
Qualifications
Successful candidates come from a variety of customer service-centered sales environments, including retail, restaurant, fast food, or other service-based companies. We're looking for individuals who are passionate about providing exceptional customer experiences and have a strong work ethic.
How to Apply
If you're passionate about customer service and property management, and you're looking for a rewarding career with a leading self-storage industry leader, apply now! We're excited to hear from you and look forward to welcoming you to our team.
Apply Now
Apply for the job now! Apply To This Job Apply for this job