Esaote North America, Inc. - Applications Specialist – Human & Veterinary Ultrasound

Esaote North America, Inc.

About Esaote North America

Esaote North America is a leading provider of innovative medical imaging solutions, specializing in ultrasound and MRI technologies for both human and veterinary markets. With a strong commitment to clinical excellence and customer success, we empower healthcare professionals with advanced tools that improve diagnostic accuracy and patient outcomes.

Position Summary

The Applications Specialist – Human & Veterinary Ultrasound plays a critical role in supporting Esaote’s commercial success by delivering expert clinical and technical guidance across the customer lifecycle. This position partners closely with sales, service, and marketing teams to drive product adoption, enhance user proficiency, and elevate the customer experience.

You will lead pre-sales demonstrations, provide hands-on training, and serve as a trusted clinical advisor to customers in both human and veterinary environments. This role also contributes to product innovation by sharing real-world clinical insights and feedback.

Success in this role requires deep ultrasound expertise, strong communication skills, and a passion for delivering exceptional customer outcomes.

Key Responsibilities

Sales & Clinical Support (30%)

• Lead high-impact pre-sales demonstrations, showcasing Esaote ultrasound capabilities in clinical settings
• Serve as a subject matter expert on clinical applications and product functionality
• Partner with sales teams to support deal strategy and customer engagement
• Document customer feedback and identify opportunities for product enhancement

Customer Training & Satisfaction (40%)

• Deliver hands-on training for clinicians and staff across human and veterinary markets
• Provide ongoing education and remote support to ensure optimal system utilization
• Troubleshoot clinical and technical challenges; collaborate with service teams for resolution
• Build strong customer relationships to drive satisfaction and long-term retention

Marketing & Thought Leadership (20%)

• Represent Esaote at trade shows, conferences, and workshops
• Support product launches and educational initiatives
• Develop relationships with Key Opinion Leaders (KOLs)
• Capture and curate clinical images for demonstrations and marketing use

Continuous Learning & Development (10%)

• Stay current with ultrasound technology, clinical protocols, and industry trends
• Mentor junior team members and support internal training initiatives
• Share best practices and insights across teams

Qualifications

• Graduate of an accredited ultrasound program
• ARDMS multi-registered (RDMS, RVT, RDCS) strongly preferred
• Minimum 10+ years of clinical ultrasound experience
• Minimum 5+ years in a commercial or applications role
• Working knowledge of veterinary ultrasound applications

Technical Expertise

• Advanced knowledge of ultrasound physics and imaging principles
• Strong understanding of human and veterinary clinical workflows and protocols
• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams)
• Ability to operate, demonstrate, and troubleshoot ultrasound systems effectively

Core Competencies

• Exceptional communication and presentation skills
• Customer-first mindset with a strong sense of ownership
• Highly organized with strong attention to detail
• Collaborative and cross-functional team player
• Adaptable in fast-paced, evolving clinical and commercial environments

Travel & Physical Requirements

• Extensive travel required (up to 80%), including U.S. and occasional international travel
• Ability to lift and transport equipment up to 60 lbs
• Comfortable working in hospitals, clinics, and veterinary environments (including outdoor settings)
• Ability to safely interact with animals during veterinary procedures
• Must be able to perform essential job functions with or without reasonable accommodation

Why Join Esaote?

• Be part of a growing, innovation-driven medical device company
• Work at the intersection of human and veterinary healthcare
• Influence product development through real clinical impact
• Collaborate with a highly skilled and mission-driven team
• Enjoy a dynamic, travel-oriented role with meaningful customer interaction

Equal Opportunity & Accessibility

Esaote North America is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

We provide reasonable accommodations to qualified individuals with disabilities and disabled veterans throughout the hiring process and employment, in accordance with the Americans with Disabilities Act (ADA).