AmplifyHealth Case Manager

The AmplifyHealth Team at BCBST is seeking a caring and committed RN Case Manager to join our team.

AmplifyHealth is the highest-tier medical management product available to BCBST’s self-funded commercial group accounts, using an advocacy-focused approach to deliver cost-savings.  In this role, you will manage members digitally/ telephonically with chronic and complex medical conditions including cancer and assist with various care coordination needs.

To succeed in this role, you will bring a proven ability to manage high volumes of work while maintaining exceptional attention to detail. You will also bring strong digital and telephonic communication skills, solid technical proficiency, and high digital literacy are essential, along with an eagerness to leverage enterprise‑approved AI tools to enhance care delivery and improve workflow efficiency. Preferred candidates will have experience in Case Management, ICU, Med-Surg, Oncology, or Home Health Care.

Note:

• RN Case Managers must be available for late shift rotation (10am-7pm EST) once a quarter and open to obtaining additional non-compact RN licenses as requested.
• Although we are based in Chattanooga, TN, this is a fully remote role.
• Sponsorship is not available for this position.

Job Responsibilities

• Supporting utilization management functions for more complex and non-routine cases as needed.
• Serving as a liaison between members, providers and internal/external customers in coordination of health care delivery and benefits programs.
• Overseeing highly complex cases identified through various mechanisms to ensure effective implementation of interventions, and to ensure efficient utilization of benefits
• Performing the essential activities of case management: assessment: planning, implementation, coordinating, monitoring, outcomes and evaluation.
• Digital positions must have the ability to effectively communicate via digital channels and offer technical support.
• Effective 7/22/13: This Position requires an 18 month commitment before posting for other internal positions. 
• Various immunizations and/or associated medical tests may be required for this position.
• This job requires digital literacy assessment. 

Job Qualifications

License

• Registered Nurse (RN) with active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Law.

Experience

• 3 years - Clinical experience required
• 5 years - Experience in the health care industry
• For Select Community & Katie Beckett: 2 years experience in IDD for Select Community is required

SkillsCertifications

• Excellent oral and written communication skills
• PC Skills required (Basic Microsoft Office and E-Mail)

N/A

Number of Openings Available

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Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.