Accounts Receivable Specialist I, Accounting & Finance
ServiceLink is a company seeking an Accounts Receivable Specialist I to provide clerical and administrative support within the Accounting Department. The role involves overseeing client accounts, resolving collection issues, and maintaining client relationships to ensure timely and accurate reporting.
Responsibilities
- Oversee client accounts, accounts receivable adjustments and payment applications
- Research and resolve client receivable collection issues
- Maintain relationship with clients via telephone, email, etc. as appropriate
- Perform monthly reconciliation of client billing accounts and cash receipts
- Over-communicate with management
- Adhere to company policies and procedures as communicated by management team
- Discuss/address escalated issues and/or concerns with management team and/or Human Resources Department, if necessary
- Review daily all assigned tasks to ensure completion
- Maintain good working relationship with clients
- Collaborate and maintain good working relationships with team members and other
- Monthly reconciliation of Cash Management Accounts
- Handle collection and allocation of payment
- Assume role of point of contact for Client communications
- Carry out collection and client reporting activities according to specific guidelines and timeframes
- Monitor client accounts detail until payment received
- Understanding of General Ledger; including Debits and Credits and the impact on Revenue and Cash
- Research and resolve client inquiries
- Strong attention to detail and accuracy
- Over-communicate with management on all matters
- Perform all other duties as assigned
Skills
- High School diploma or equivalent
- Excellent communication skills both verbal and written
- Strong organizational and decision-making skills
- Excellent customer service skills
- Proficient computer skills including Microsoft products, particularly Excel
- Dedicated workspace and reliable high-speed internet access in a secure environment
- Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
- AS in Accounting or Finance
- BS in Accounting or Finance
Company Overview