Inside Sales Representative - Debt Consultant
Achieve is a leading digital personal finance company that helps everyday people move from struggling to thriving by providing innovative, personalized financial solutions. The Inside Sales Representative - Debt Consultant will guide members through their financial journey, offering debt resolution and personal loan solutions, while meeting sales goals and ensuring high customer satisfaction.
Responsibilities
- Receive and contact warm leads daily through an outbound auto-dialer
- Follow a consultative selling approach while showing empathy, educating the potential member on the benefits of our debt resolution program, overcoming objections, and closing the sale in 1-2 calls
- Complete application, pull credit, and gather documents while collaborating with underwriting teams to facilitate a quick and smooth enrollment process
- Consistently meet and/or exceed sales goals and performance metrics
- Establish and maintain a high level of customer satisfaction
Skills
- 1 year or more of successful call center sales experience
- High school diploma or equivalent
- Experience making outbound calls to warm leads
- Strong understanding of a consultative sales process and a successful track record of exceeding sales goals
- The ability to think and move quickly while taking an empathetic approach to helping our members
- Effectively manage your schedule and lead database to ensure metrics and goals are met
- Competitiveness and the drive to achieve weekly and monthly sales goals
- Prior experience with high volume 70-100+ dials is a plus
Benefits
- Hybrid and remote work opportunities for certain roles
- 401 (k) with employer match
- Medical, dental, and vision with HSA and FSA options
- Competitive vacation and sick time off, as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program, physical and mental health wellness programs.
- Up to $5,250 paid back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our Achieve Care Fund
- A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
Company Overview