Accounts Receivable Collector

Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. They are seeking an Accounts Receivable Collector to manage outstanding balances, communicate with clients, and ensure accurate record-keeping within the firm’s database.

Responsibilities

• Produce written documents (e.g. e-mails, letters, memos, etc.) that clearly convey simple and complex issues surrounding outstanding balances
• Review and reconcile payment applications by analyzing historical information
• Telephone calls to clients to discuss resolution of accounts receivable balances that fall within the prescribed criteria
• Tracking website status of invoices that are submitted electronically
• Confirming that payments have been received from electronically submitted invoices including successfully appealed items
• Record all collection activities within the assigned database
• Communicate all collection activities with the assigned Partner
• Analyze partial payments received from Clients and participate in the appeal process and write-offs
• Conduct oneself in a professionally confident, courteous manner while communicating with the Regional Offices, Associates, Partners, Senior Management, and Client Contacts
• Regularly inform management on all progress and significant developments in the performance of primary responsibilities
• Independently produce quality work products

Skills

• Associate or Bachelors degree OR High School Diploma or GED Equivalent and 4 years of office experience, 2 of which held in collections/accounts receivable
• Experience in law firms or professional services is a plus, especially with an understanding of law firm revenue cycle and related processes
• Creating a basic worksheet
• Data entry and data formatting
• Performing calculations in an Excel worksheet by using basic formulas such as SUM
• Identifying, sorting, and filtering data
• Modifying the appearance of a worksheet including adjusting the layout, margins, font size, and print size
• VLOOKUP, XLOOKUP, pivot tables, conditional formatting
• Strong command of Microsoft Office, specifically Outlook and Excel
• Proven ability to prioritize and organize assigned tasks in a dynamic, high-volume environment while maintaining productivity
• Strong verbal and written communication skills, combined with a clear ability to collaborate effectively with both internal and external clients
• Ability to read cursive
• Aderant, AS400 and Minisoft ARCS is advantageous but not required

Benefits

• 401(k) retirement savings plan
• Medical
• Dental
• Vision
• Disability
• Life insurance
• 401k match
• Generous PTO plan
• Access to corporate discount plans and other benefits

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