[Remote] Associate Project Manager, Operations

Note: The job is a remote job and is open to candidates in USA. Parachute Health is transforming post-acute care through a leading digital ordering platform for medical equipment and supplies. The Operations Project Manager will support key projects to enhance efficiency and optimize performance across the organization, working collaboratively with teams to ensure successful project outcomes.

Responsibilities

• Support the development and maintenance of detailed project plans, tracking scope, objectives, milestones, timelines, and action items
• Assist in managing concurrent operations projects, including timeline tracking, change documentation, and supporting internal stakeholder communication and alignment
• Collaborate with teams and departments to gather project requirements and maintain visibility
• Keep stakeholders informed with regular updates and help address concerns throughout the project lifecycle
• Support the coordination of resources across project tasks to help ensure timely delivery
• Flag resource constraints or risks to project leads proactively
• Help identify potential risks and dependencies that may impact project delivery
• Support the development of mitigation plans under guidance from senior team members
• Assist in applying quality control measures to ensure project deliverables meet established criteria and are delivered according to scope
• Help define and track key performance indicators (KPIs) to measure project progress
• Assist in preparing regular status reports for management and stakeholders
• Support the identification and execution of process improvement opportunities within operations
• Contribute to initiatives that drive efficiency and effectiveness across teams
• Develop and maintain standard documentation for operations teams (how-to guides, SOPs, templates) as well as comprehensive project records including project plans, progress reports, and meeting minutes

Skills

• Passionate about improving patient outcomes in the healthcare space
• Bachelor's degree in Business, Operations Management, or a related field; or equivalent work experience
• 1–3 years of experience in project management, operations coordination, or a related role
• Project Management training or PMP certification is a plus, but not required
• Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously
• Clear written and verbal communication skills; comfortable updating stakeholders at different levels
• Proficiency in project management tools and software (e.g., Asana, Jira, Notion, Google Workspace)
• Required: Demonstrated proficiency with AI tools (e.g., Claude, ChatGPT, Notion AI)—candidates should be active, regular users of AI in professional or personal contexts
• Knowledge of process improvement methodologies (e.g., Six Sigma, Lean) is a plus
• Adaptability and resilience when handling changing priorities and deadlines
• Strong attention to detail and ability to work under pressure to meet project deadlines

Benefits

• Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums.
• Employer HSA Contribution: Company-funded contributions to your Health Savings Account.
• 401(k) Retirement Plan
• Equity Incentive Plan
• Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance.
• Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.
• Flexible Vacation Policy
• Summer Fridays: 5 additional Fridays off during the summer (separate from PTO).
• Home Office and Wellness Stipend
• Monthly Internet Stipend
• Annual Learning and Development Stipend

Company Overview