Scholar Engagement Associate
Chime is a financial technology company focused on helping individuals achieve financial progress. They are seeking a Scholar Engagement Associate to support the Chime Scholars Foundation by fostering community among scholars and managing scholarship operations to ensure a seamless renewal process.
Responsibilities
- Serve as a primary point of contact for current scholars—building trust through consistent, thoughtful outreach (email, SMS, surveys)
- Help coordinate logistics for scholar events (virtual and in-person), including registration, reminders, and post-event follow-up
- Maintain and moderate the CSF LinkedIn group—fostering peer connection, celebrating scholar wins, and encouraging participation
- Support Chime employee-focused CSF events and volunteer activations
- Be a champion for students—offering encouragement and proactively identifying opportunities to improve the scholar experience
- Support the end-to-end renewal scholarship cycle, including application setup, scholar notifications, and deadline tracking
- Help verify renewal eligibility by reviewing applications, transcripts, and enrollment documentation
- Respond to scholar questions related to the renewal process with empathy, clarity, and speed
- Maintain accurate scholar data in Salesforce—tracking participation, renewal status, and key milestones
- Assist with internal documentation and process improvements to make renewal cycles more efficient and student-friendly each year
- Collaborate with the CSF Operations and Content teams to collect scholar feedback and surface stories for CSF use internally and externally
- Support special projects as assigned by the Scholar Success Manager and VP, Chime Scholars Foundation
Skills
- Bachelor's Degree
- 1–2 years of experience in community engagement, program coordination, scholarship administration, or a related field
- Experience with Google Suite
- CRM experience—preferably Salesforce
- Strong written and verbal communication skills
- Chime Scholar
- Desire to build relationships both internally and externally
Benefits
- 401k match plus great medical, dental, vision, life, and disability benefits
- Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
- 1% of your time off to support local community organizations of your choice
- Annual wellness stipend to use towards eligible wellness related expenses
- Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more
- In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
Company Overview