Administrative Assistant 1 or Trainee (NY HELPS)

The New York State Department of Agriculture and Markets is seeking an Administrative Assistant 1 or Trainee to work in the Division of Food Laboratory in Albany. The role involves performing a variety of administrative tasks to support laboratory operations, including managing records, coordinating supplies, and assisting with documentation.

Responsibilities

• Perform a wide range of administrative tasks related to correspondence, file and calendar management, and work coordination
• Maintain laboratory records and files, including personnel, vendor, and report documentation
• Distribute laboratory reports electronically
• Assist with records retention and transitioning to paperless systems
• Support laboratory operations by receiving laboratory and office supplies
• Maintain an updated order database
• Ensure adequate inventory levels
• Schedule equipment maintenance and repairs
• Maintain out-of-service documentation
• Prepare shipment material to field inspectors
• Submit and track work orders

Skills

• One year of permanent, contingent-permanent, or 55 b/c service as an office assistant, clerical, or keyboarding title allocated to Grade 6 or higher
• Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration
• Completion of a set training and development program to be advanced to the full performance level of this title
• Completion of four mandatory courses: Microsoft Word Basics, Customer Service, Organized Office Worker, Successful Business Writing
• Completion of eight courses, four mandatory and four electives, in the following administrative support competencies: Computer Skills and Technology, Interpersonal and Customer Relations, Professionalism and Self-Management, Verbal and Written Communication
• One year of permanent, competitive service in a title designated as appropriate for transfer under Section 70.1 of the Civil Service Law
• Additional one year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration
• Additional two years of experience in the areas listed above

Benefits

• Inexpensive Health Insurance options
• Free dental and vision coverage
• NYS Pension Plan membership
• Generous paid time off
• 5 days of personal time
• 13 vacation days
• 13 sick days
• 13 paid holidays
• Federal Public Service Loan Forgiveness Program (PSLF)

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