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Marketing Service Representative

Work from home Full-time role Hiring

Health Care Service Corporation is a purpose-driven company that invests in the professional development of its employees. The Marketing Service Representative position is responsible for supporting sales and account management in various tasks including customer relationship building, issue resolution, and report analysis.

Responsibilities

  • Supporting sales representatives or account management personnel in the prospecting, acquiring, or renewing business
  • Building relationships with customer representatives/brokers
  • Researching and coordinating the resolution of customer issues
  • Preparing and analyzing reports
  • Participating/leading enrollment meetings
  • Gathering information for RFPs
  • Preparing or implementing new accounts or renewals
  • Travel to customer sites

Skills

  • Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in health care management in a marketing service representative role OR 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients
  • State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations
  • Organizational and decision-making skills; written and verbal communications skills including telephone skills
  • Ability to interact professionally with both internal and external contacts
  • Proficient in Microsoft Excel, Word, PowerPoint and Access
  • Health insurance/health care experience

Benefits

  • Health and wellness benefits
  • 401(k) savings plan
  • Pension plan
  • Paid time off
  • Paid parental leave
  • Disability insurance
  • Supplemental life insurance
  • Employee assistance program
  • Paid holidays
  • Tuition reimbursement
  • Other incentives

Company Overview

  • Health Care Service Corporation is a customer-owned health insurance company. It was founded in 1936, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.hcsc.com.
  • Company H1B Sponsorship

  • Health Care Service Corporation has a track record of offering H1B sponsorships, with 27 in 2026, 198 in 2025, 166 in 2024, 132 in 2023, 145 in 2022, 73 in 2021, 59 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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