Commercial Insurance Account Manager - Small Business
To Apply, Please Utilize the Link - https://www.lawleyinsurance.com/careers/commercial-insurance-account-manager-small-business-shelton-ct-hybrid-remote/.
Responsibilities:
- Manage an established book of business assigned specifically to you which would include renewals, providing summaries, ordering and issuing binders, certificates, policies, proposals and other insurance documents within designated timelines.
- Conduct consultative conversations with a Commercial client base; establish & maintain carrier and client relationships.
- Obtaining non-marketed renewal quotes from existing carriers, completing renewal processes and handle non-renewal and cancellations for cause; prepare complete marketing submissions on existing clients as needed.
- Identify cross sell and up-sell opportunities as appropriate.
- Expand and grow in your role when supporting miscellaneous duties as requested.
- Insurance experience in customer service or account management for 3 years or more.
- Property/Casualty License (all lines).
- Relevant knowledge of insurance products, documents and usages.
- Computers skills are a must! Word, Excel and Outlook. Applied/EPIC experience is preferred.
- Ability to work well independently and on a team.
- Incredible attention to detail and organizational skills.
- Open to continuing education, college degree or equivalent industry designations.
- Positive attitude, even in a fast-paced environment.
- A passion to make customers and coworkers feel important and valued.
- Capability to work quickly and efficiently.
- Methodical, yet swift decision-making skills.
- Precise communication skills, even under time constraints.
- We are not a call center environment.
- We achieve success by building genuine relationships together, with our teams and clients.
- We are a family owned insurance broker (70+ years!).
- We are deeply committed to the communities we serve and love to get involved.
- We work hard and play hard!
- Competitive salary and referral bonuses!
- Expansive Benefits (Medical, Dental, Vision—and SO many more).
- 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
- Company 401K contribution received starting Day 1 (for participants 21+ years old).
- Educational support, career development, and growth opportunities.
- Job Security (we’ve never had a lay-off, even during the pandemic).
- Flexibility, including hybrid schedules! Business hours 8am-4:30pm.
- Comfortable, family-oriented culture, with an emphasis on work life balance.
- Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities).
- Fulfilling opportunities that align with your career path and our business needs.