[Remote] Accounts Receivable Specialist

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is connecting candidates with a company in the cybersecurity and digital identity management industry. The Accounts Receivable Specialist plays a key role in ensuring accuracy in customer invoicing and supports collections processes, contributing to efficient revenue operations through collaboration with internal teams.

Responsibilities

• Create customer invoices from approved sales orders and billing schedules in the ERP system, verifying accuracy of details such as amounts, contract dates, purchase orders, and tax fields
• Generate invoices for new subscriptions, renewals, and recurring billing
• Review draft invoices for completeness and consistency before issuance
• Monitor billing inbox for customer updates and apply changes to invoices or billing records
• Upload invoices to customer vendor portals and resolve basic rejections, escalating complex issues
• Support collections by running aging and invoice status reports, sending reminder emails, and logging customer responses
• Complete routine tasks to support month-end close and confirm all billable items are invoiced
• Follow internal controls and SOX procedures for invoice creation and documentation
• Collaborate with Revenue, Collections, Sales, and other teams to resolve straightforward invoice inquiries and escalate exceptions
• Identify low-risk opportunities to improve invoicing efficiency and standardization

Skills

• 1–3 years of experience in billing, accounts receivable, accounts payable, or a similar transactional role, or equivalent combination of experience and education
• Strong attention to detail and ability to identify discrepancies in customer information and invoices
• Ability to work from defined procedures and checklists, with preference for structured and repetitive tasks
• Basic to intermediate Excel skills and experience with ERP or billing systems; NetSuite experience preferred
• Effective written communication skills for professional correspondence with customers and internal teams
• Strong organizational and time-management skills, capable of handling increased invoice volumes during quarter-end while maintaining accuracy
• Collaborative mindset and willingness to work closely with Revenue, Billing, and Collections teams
• Experience uploading invoices to customer vendor portals and resolving basic errors
• Familiarity with software or SaaS environments and subscription or recurring billing models
• Experience supporting collections through reminder notices or tracking customer responses using templates or scripts

Benefits

• Flexible, collaborative work environment
• Employee Resource Groups promoting inclusion and belonging
• Regular company and team bonding events
• Competitive benefits and perks
• Opportunities for global volunteering and community involvement

Company Overview