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[Remote] Sales Development Representative

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Framework is a consumer electronics company committed to creating sustainable products. They are seeking a Sales Development Representative to support their B2B sales process by identifying prospective customers and qualifying leads while contributing to the company's mission of respect for people and the planet.

Responsibilities

  • Respond to and qualify inbound inquiries to determine customer needs and potential sales opportunities
  • Schedule and conduct introductory and discovery discussions with prospective customers (resellers, distributors, and end users)
  • Provide accurate information regarding company products, services, and capabilities
  • Assist senior sales personnel with opportunity development, proposals, and follow‑up activities
  • Maintain accurate and timely documentation of all sales activities within the company’s CRM system
  • Support the preparation of quotes, sales materials, processing of orders and related documentation
  • Participate in product training and maintain current knowledge of hardware offerings and industry trends
  • Adhere to all company policies, procedures, and compliance requirements

Skills

  • Bachelor's degree from an accredited four year college or university
  • Strong verbal and written communication skills
  • Demonstrated interest in sales, business development, or technology
  • Ability to manage multiple tasks, prioritize responsibilities, and maintain attention to detail
  • Willingness to learn and adapt in a fast‑paced environment
  • Professional demeanor and ability to interact effectively with internal and external stakeholders
  • Bachelor's Degree in Business, Entrepreneurship, Information Science, Information IT, or related field
  • Internship or project experience related to sales, customer service, or technology
  • Familiarity with CRM systems or sales‑related software, such as HubSpot
  • Basic understanding of computer hardware concepts
  • Experience in a customer‑facing role (retail, hospitality, support, or service)
  • Demonstrated ability to build rapport and maintain professional relationships
  • Interest in long‑term career growth within sales, account management, or customer‑facing roles
  • Comfort engaging with customers via phone, email, and virtual meetings
  • Strong problem‑solving skills and the ability to ask thoughtful, discovery‑driven questions
  • Self‑motivation and a proactive approach to learning new products, tools, and sales techniques
  • Willingness to participate in ongoing training and development programs designed to support career progression

Benefits

  • Competitive salary, equity, and health benefits
  • Paid company holidays plus 20 PTO days per year
  • Paid Parental Leave
  • Flexible work hours and locations, including every other Friday off!
  • 401K with matching for US employees
  • The chance to work at a startup that is making a positive social and environmental impact

Company Overview

  • Framework designs high-performance, repairable, upgradeable consumer electronics products that are designed to last. It was founded in 2019, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://frame.work.
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