Administrative Manager

German-Speaking Administration Manager

London (Hybrid – 3 days per week in office once trained)

Permanent | Full-time | £30,000–£40,000 (depending on experience)

A well-established European business with a UK presence is currently working with us to recruit a German-speaking Customer Service / Administration Executive for their small, collaborative team based in London.

This role is ideal for someone with previous experience in customer service and administration, strong attention to detail, and confidence working with orders, systems, and customers in both German and English.

Key Responsibilities:

• Accurate processing and placement of customer orders using internal systems
• Managing orders from receipt through to final delivery
• Liaising with production teams, shippers, and logistics partners
• Booking deliveries with clients, warehouses, and sites
• Providing high-quality customer service via phone and email
• Carrying out varied administrative tasks, including:
• Monthly sales figures
• Turnover, input, and backlog reporting
• Maintaining customer records and databases

Skills & Experience Required:

• Fluency in German and English is essential
• Experience in a customer service administrative role
• Strong Excel and Word skills and general PC literacy
• High attention to detail and strong organisational skills
• Confident communicator with a customer-focused approach
• Comfortable working within a small team environment

Salary & Working Hours:

• £30,000–£40,000 per annum, depending on experience
• Working hours: Monday to Friday, either 8am–4pm or 9am–5pm

Working Pattern:

• During training: 5 days per week in the London showroom/office
• Once fully trained: Hybrid working, with 3 days in the office and 2 days working from home

This is an excellent opportunity for a German-speaking customer service or administrative professional seeking a stable, varied role with a supportive employer and a flexible hybrid setup.