Provider Enrollment Specialist

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.

Your career starts now. We’re looking for the next generation of health care leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

Role Overview

The Provider Enrollment Specialist, under the direct supervision of the Provider Enrollment Supervisor, is responsible for maintaining participating and non‑participating provider records in the provider database, mapping claims in the invalid provider queue, and resolving provider‑related issues for claims suspended to Provider Enrollment. This role also executes the panel transfer process, completes assigned projects, and interacts with internal and external clients regarding provider maintenance activities. Work Arrangement: Remote

Responsibilities

• Communicate provider changes to appropriate providers, members, and internal departments within required timeframes.
• Coordinate provider mailings for all claims in the invalid provider queue that cannot be processed due to missing or invalid information.
• Research and resolve returned checks and provider mail.
• Assist providers and internal customers by responding to and resolving all inquiries related to Panel Transfers, Panel Releases, and Special Needs PCP assignment processes.
• Complete department reports, logs, and documentation as assigned.
• Ensure all work is completed in accordance with service level agreements (SLAs).
• Attend required annual training sessions and maintain compliance with organizational standards.

Education & Experience

• Associate’s degree or equivalent work experience.
• Minimum of 1 year of related healthcare experience.
• Claims processing experience preferred.
• Knowledge of provider types and healthcare claims processes preferred.

Skills & Abilities

• Proficiency in Microsoft Office applications, including Word, Excel, Access, and Outlook.
• Experience with Facets software preferred.
• Strong attention to detail and organizational skills.
• Ability to communicate effectively with providers, members, and internal teams.

• Problem‑solving and analytical skills for resolving provider-related issues.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.