Customer Service Representative

Legendary Homes is hiring a Customer Service Representative to support clients, prospective buyers, and internal team members. This role focuses on delivering clear communication, answering inquiries, and ensuring a smooth and professional client experience throughout the real estate process. This is an entry-level position with full training provided.

Key Responsibilities • Respond to customer inquiries via phone, email, and messaging systems • Provide accurate information about listings, services, and processes • Assist clients with scheduling appointments and property viewings • Document all interactions in the company system accurately • Resolve basic concerns or escalate issues when needed • Maintain a professional and courteous tone in all communications • Support the administrative and sales team as needed

Requirements • High school diploma or equivalent required • Strong communication and listening skills • Basic computer literacy (email, CRM tools, data systems) • Ability to stay calm and professional under pressure • No prior experience required (customer service experience is a plus) • Willingness to learn and follow company procedures

Benefits • Competitive hourly pay • Fully remote work flexibility • Paid training and onboarding • Health, dental, and vision insurance (full-time employees) • Paid time off (PTO) • Career advancement opportunities within the company • Supportive and structured team environment

Schedule • Full-time position • Monday to Friday schedule • 8-hour shifts • Occasional weekend availability may be optional

How to Apply

Please submit the following: • Updated resume • Short introduction about yourself • Best contact information and availability

Equal Opportunity Statement

Legendary Homes is an Equal Opportunity Employer and values diversity in the workplace. All qualified applicants will receive consideration without regard to background, identity, or status.