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Field Service Technician

Work from home Full-time role Hiring

Job Duties

  • Travel to customer sites to install, commission, test, calibrate, and train customers on the safe and proper operation of Digital Completions Solutions (DCS) products.
  • Perform field upgrades of software and hardware.
  • Document and communicate field failures, customer feedback, and improvement ideas.
  • Ability to properly communicate and build strong relationships with on-site client representatives and client’s service provider crews.
  • Complete and submit field service documentation in a timely manner.
  • Maintain accurate equipment inventory on the truck and equipment at client locations.
  • Participate in hardware assembly, hardware installation, and R&D testing of DCS products.
  • Work schedule is 10 days on, 4 days off for local technicians
  • Willing to work 12+ hours daily during your schedule
  • Good interpersonal skills
  • Good verbal and written communication skills
  • Willing to be on call

Minimal Qualification Requirements

  • High School Diploma or Equivalent.
  • Must be 21 years of age.
  • Must pass a national background check and a motor vehicle report.
  • Willingness to be on call and ability to travel per the manager's request.
  • Good verbal and written communication skills (English).
  • Not afraid of heights.
  • Proven knowledge of upstream oil and gas completions operations, equipment, and terminology.
  • Ability to lead and assist other techs and colleagues.
  • Ability to troubleshoot issues related to sensors, PLCs, and networking/cabling.

Preferred Qualification Requirements

  • Upstream completions background or Electronics Technician experience.
  • AA Degree and/or equivalent experience with 2+ years of technical experience preferred
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