Project Manager - Legal Operations

Work from home Full-time role Hiring

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Project Manager - Legal Operations is responsible for driving structured delivery across legal and enterprise risk initiatives, ensuring that projects are planned thoughtfully and risks are proactively identified.

Responsibilities

Lead end-to-end execution of Legal Operations projects, particularly those related to enterprise risk and compliance initiatives
Develop and maintain project plans, timelines, milestones, documentation, and risk registers
Identify, assess, document, and track risks, ensuring mitigation strategies are implemented
Facilitate cross-functional meetings to gather requirements, align stakeholders, and drive progress
Support the integration of enterprise risk management frameworks (e.g., COSO, ISO 31000) into operational workflows
Monitor project scope, timelines, and budgets to ensure delivery within agreed parameters
Prepare and deliver clear status updates and reporting materials for leadership
Contribute to continuous improvement of Legal Operations tools, templates, and governance practices

Skills

Bachelor's degree in Business, Legal Studies, Project Management, Risk Management, or a related field
1–3 years of professional experience in project management, legal operations, compliance, or a related environment
Demonstrated experience supporting or participating in risk assessments, compliance initiatives, or governance programs
Hands-on experience using project management tools such as Asana, Smartsheet, Jira, or similar platforms
Proficiency in Microsoft Office Suite (particularly Excel and PowerPoint)
Experience working in cross-functional environments with Legal, Compliance, Finance, or IT teams
Familiarity with enterprise risk management frameworks (e.g., COSO, ISO 31000)
CAPM, PMP, or risk-related certification (e.g., RIMS-CRMP)

Benefits

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

Company Overview

Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth. It was founded in 1990, and is headquartered in Menlo Park, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.genesys.com.

Company H1B Sponsorship

Genesys has a track record of offering H1B sponsorships, with 2 in 2025, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.

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Project Manager - Legal Operations

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