Experienced Part-Time Remote Admin and Customer Service Representative – Supporting arenaflex's Regenerative Farming Mission

At arenaflex, we're passionate about revolutionizing the way we produce and consume food while promoting sustainability and community well-being. Our regenerative family-friendly farm is dedicated to bringing nutrient-dense food to our community while healing the earth and ensuring our animals are happy. We're seeking a dedicated and organized Admin and Customer Service Representative to join our team on a part-time basis, working remotely to support our mission.

About arenaflex

arenaflex is a medium-sized regenerative farm that embodies a unique blend of innovation, hard work, and a commitment to making a positive impact on the world. Our team is driven by a shared vision of creating a more sustainable food system, and we're passionate about collaborating with like-minded individuals who share our values. We pride ourselves on being a hardworking, results-driven company that focuses on making a difference every day.

Position Overview

As an Admin and Customer Service Representative at arenaflex, you'll play a vital role in supporting our operations, ensuring excellent customer communication, and coordinating with our Amish team. This part-time remote position offers the flexibility to work from anywhere, with a focus on delivering exceptional results and contributing to our mission.

Key Responsibilities

### Administration & Data Entry

• Perform data entry for dairy cow sheets and conduct weekly analysis to ensure accurate records and informed decision-making.
• Handle applications and submit necessary forms in a timely and efficient manner.
• Maintain calendars and schedule appointments to ensure seamless coordination with our Amish team.
• Assist with human resources tasks, including handbook updates and paperwork, to support our team's growth and development.
• Organize and manage our Google Drive to ensure easy access to important documents and information.
• Manage customer emails, calls, and texts to provide exceptional communication and support.

### Customer Service

• Answer calls, texts, and social media inquiries in a timely and professional manner, ensuring that customers feel valued and supported.
• Coordinate with our Amish team to ensure seamless operations and effective communication.
• Schedule deliveries and manage customer communication regarding raw milk herdshares to ensure a smooth customer experience.
• Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.

Qualifications

* Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.

• Excellent communication skills, both written and verbal, with the ability to effectively communicate with customers, team members, and stakeholders.
• Experience in administration and customer service, with a proven track record of delivering exceptional results.
• Proficient in Google Drive and other office applications, with the ability to learn new systems and tools quickly.
• Ability to work independently and manage time effectively, with a strong sense of self-motivation and accountability.

Why Join arenaflex?

This is a unique opportunity to be part of a meaningful mission while working in a dynamic and supportive environment. If you're passionate about customer service and want to contribute to a company focused on sustainability and community, we'd love to hear from you! As an Admin and Customer Service Representative at arenaflex, you'll have the opportunity to:

• Work remotely, with the flexibility to work from anywhere and maintain a healthy work-life balance.
• Contribute to a company that's making a positive impact on the world, promoting sustainability and community well-being.
• Develop your skills and expertise in administration and customer service, with opportunities for growth and professional development.
• Collaborate with a talented and dedicated team, working together to achieve our mission and goals.

How to Apply

If you're passionate about customer service and want to join a dynamic and supportive team, please submit your proposal on Upwork, including your relevant experience and why you'd be a great fit for our team. Including a video is a plus! We look forward to connecting with you and exploring how you can contribute to our mission. Apply now and join the arenaflex team in making a difference in the world! Apply for this job