Principal Contract Administrator

The Principal Contract Administrator will lead the contract execution function within the broader Deal Desk team. This role will assist complex Order Form generation, oversee staff-level coordinators, enforce governance policies, and serve as the central authority for order documentation and cross-functional contract alignment. This is a proactive gatekeeping role which is critical to ensure compliance and integrity of resulting contract data. This role will work closely with Sales, and will also coordinate regularly with our Legal, Finance, and Product teams. The role also plays a critical part in reducing booking friction, increasing accuracy, and supporting audit readiness.

Responsibilities

• Lead end-to-end contract workflow design and execution for Sales-led opportunities

• Oversee and mentor Contract Coordinators, ensuring quality and consistency in contract output

• Partner with Legal, Revenue, and Deal Desk Ops to maintain a clause library and enforcement playbooks

• Own non-negotiables within Order Forms (Net30, term lengths, uplift, etc.)

• Build and deliver Order Forms, SOW attachments, amendments, and related sales documentation from intake through signature-ready output

• Manage daily volume within the Deal Desk contract queue, triaging requests by deal stage, close date, and complexity

• Validate pricing, product configurations, and deal terms against Deal Desk standards prior to document release

• Partner with Legal and assist in redlines to apply pre-approved clause language and flag deviations

• Track contract status and maintain document integrity through the approval process

• Route approvals per escalation workflows and policy thresholds

• Ensure accurate metadata and document uploads in Salesforce and contract management systems

• Support standardization efforts in language, formatting, and execution timelines

• Assist in creating, managing, and auditing contracting policies, processes, and documentation to ensure compliance with company standards.

• Work closely with internal business teams to expedite deal closures with a strong sense of urgency.

• Participate in special projects to develop, implement, and enhance processes and policies that improve efficiency and standardization.

Qualifications: Knowledge, Skills, & Abilities

The role will perform simple to moderately difficult aspects independently and support seasoned peers and management on more complex tasks. The individual will develop expertise in the subject area and apply MeridianLink policies and procedures to resolve various issues. The position involves working on problems of moderate scope that require analyzing multiple factors. The individual will receive little instruction on daily tasks and general guidance on new assignments.

• Bachelor's degree and 4+ years of related experience or equivalent work experience in contract management, deal desk, revenue operations - including drafting, negotiating and advising on various commercial contracts such as Master Service Agreements, Statement of Work, and Sales Orders as well.

• Strong analytical skills with a focus on problem solving, anticipating business needs, and providing solutions.

• Strong writing skills including redline experience

• Ability to thrive in a fast-paced environment, managing a large workload with tight timelines while prioritizing responsibilities.

• Excellent interpersonal and communication skills, with an impeccable command of the English language.