Senior Investigator, Ethics & Compliance
Description Your Role We’re looking for someone that’s passionate about fostering a speak up culture and conducting fair, prompt, and comprehensive investigations to join us as a Senior Investigator, Ethics & Compliance at Victoria’s Secret & Co. This is a strategic position within the Ethics & Compliance team that works across all business segments for Victoria’s Secret & Co. The Senior Investigator will work closely with the Mgr., Ethics & Compliance and other members of the Ethics & Compliance team to investigate high-level allegations of suspected and reported violations of company policy and the Code of Conduct. This position will report to the AVP, Ethics & Compliance and will work closely with the Sr Manager, Associate Relations, their team, and other internal partners from Legal, HR, Asset Protection, Finance, Internal Audit, and Store Operations, as well as outside counsel. Your Impact
- Developing investigation plans and conducting investigations, including specific responsibilities such as:
- Performing analysis of allegations of suspected and reported violations of company policy and the Code of Conduct
- Conducting background research to collect and analyze facts and data
- Conducting participant interviews with care and empathy
- Creating appropriate interview documentation
- Collaborating with appropriate partners (including Legal, HR, Asset Protection, Finance, Internal Audit, Store Operations, and outside counsel) during reviews and presentations of investigation findings
- Recommending remediation steps (including any corrective or disciplinary action) based on investigation findings
- Writing investigation reports that effectively summarize the investigation
- Conducting root cause analysis
- Assessing trends and identifying patterns across similar investigations
- Identifying control gaps (e.g., in existing policies or training) and recommending action steps to mitigate and prevent future misconduct
- Conducting periodic check-ins with investigation participants, including reporters, to collect feedback on the investigations process and look for any warning signs that might indicate retaliation
- Exercising and maintaining confidentiality, to the extent possible, consistent with a fair, prompt and comprehensive investigation
- Prioritizing while managing multiple complex investigations simultaneously
- Collaborating with Human Resources, Legal and outside counsel to ensure consistency in Victoria’s Secret & Co.’s investigation process, outcomes, and remediation steps (including any corrective or disciplinary actions)
- Promoting and supporting a happy and healthy culture by embodying our Victoria’s Secret & Co. values
- Serving as mentor and trainer for other Victoria’s Secret & Co. associates with investigations responsibilities
- Seeking out continuous improvement opportunities around the investigation process, outcomes, and remediation steps
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