Remote Title Express USAA Specialist

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.  We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. 

The USAA Specialist is responsible for managing multiple work queues and live spreadsheets to fulfill requests from both Copart and USAA. This role requires strong attention to detail, organization, and the ability to handle tasks with financial impact accurately and efficiently. 

Key Responsibilities: 

• · Manage multiple queues and spreadsheets to process requests from Copart and USAA 

• · Research, retrieve, upload, and request required documentation 

• · Respond to emails in a timely and professional manner 

• · Maintain and continuously update a live spreadsheet throughout the day 

• · Communicate with yard management to provide updates and resolve issues 

• · Make outbound calls to yards and adjusters as needed 

• · Handle sensitive actions that may have financial impact and require careful attention 

• Work Environment: 

• · This position is currently remote 

• · In the future, USAA may require in-office visits or extended in-office work as business needs change 

• Requirements: 

• · Must be able to pass background checks for both Copart and USAA 

• · Any prior employment with USAA (including temporary roles) must have ended in good standing 

• · Meet all requirements of USAA to be granted permission to work within their systems. 

• · Proficiency with Microsoft Office applications, especially Excel, Word, and Teams 

• Schedule: 

• · Monday through Friday 

• · 9:00 AM – 6:00 PM (Arizona Time)

Pay $20.26 - $22.84 per hour

Benefits Summary: 

• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program
• 10 Vacation days per year
• 7 Paid Company Holidays
• Life and AD&D Insurance

Along with many other employee benefits. 

• E-verify Participation
• Right to Work