OUTREACH COORDINATOR

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. OUTREACH COORDINATOR Job Location: Division of Aging and Adult Services (DAAS) Adult Protective Services (APS) Address: 1789 W. Jefferson, Phoenix, AZ 85007 Posting Details: Salary: 24.6567 Hourly Grade: 19 Closing Date: 6/10/2026 Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov ; or click on the link here to view ‘Our DES’ video. Come Join the DES Team! Department of Economic Security, Division of Aging and Adult Services, seeks an experienced and highly motivated individual to join our team as an Outreach Coordinator. As an Outreach Coordinator you promote the wide variety of available services provided by the Division of Aging and Adult Services (DAAS) to help people achieve or maintain their highest level of independence and self-sufficiency. Educating, informing, and speaking passionately and earnestly about our services to diverse audiences and organizations statewide at a variety of community awareness events, conferences, meetings, etc. will be a major portion of your job. You build and maintain rapport with internal and external networks (e.g., agency staff, community organizations, hospitals, employers, shelters, non-profits, tribal nations, etc.). You Coordinate resources within the community and create brochures, pamphlets, handouts, etc. for distribution to the community and organizations. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Essential Duties and Responsibilities include but are not limited to:

• Provide outreach, education, and information to a variety of individuals and organizations statewide regarding services available and provided by DAAS.
• Prepare for and participate at conferences, community events, meetings, etc. Distribute informational pamphlets, referrals for assistance, answer general questions, etc. Nurture new and old relationships with collaborative partners.
• Collaborate with staff and community organization groups statewide to facilitate design, development, modification and implementation of projects and programs for new and recurring community engagements on behalf of DAAS (e.g., meetings, collaborations, presentations, and information booths) with the goal of increasing community awareness of services and available resources
• Coordinate resources within the division and community. Represent the Division at meetings with other governmental jurisdictions and before various community groups.

Knowledge, Skills & Abilities (KSAs): Knowledge of:

• Community programs and resources
• Social services and community programs and resources
• Customer service techniques

Skills in:

• Oral and written communication
• Time management and organization
• Public speaking
• using a variety of computer software packages (e.g., Excel, Word, Google Suite, PowerPoint, etc.)

Ability to:

• Establish, build and maintain rapport with diverse individuals, groups within the community, and internal and external networks
• Write clear, concise and accurate reports
• Work independently, schedule and organize own time and manage multiple projects
• Learn to apply and interpret applicable federal and state statutes and DES and DAAS policies and procedures

Selective Preference(s): The ideal candidate for this position will have:

• Prefer Bachelor's degree in marketing, business administration, communications, social work, sociology or closely related field and 2 years of community relations, public affairs, outreach activities or non-profit fundraising experience; OR
• 1 year as a Human Service Specialist 2 or higher in AZ state government. Experience in public speaking and presentations is highly desirable. Experience working in Adult Protective Services is desirable.

Pre-Employment Requirements:

• Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• A.R.S. 41-1968 Employee shall have a valid, unrestricted Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults, prior to the start of their employment.
• In-state travel may be required. Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits: The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us: For questions about this career opportunity, please contact Brenda Vega at 520-279-4525 or [email protected] The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Brenda Vega at 520-279-4525 or [email protected]. Requests should be made as early as possible to allow time to arrange the accommodation. Apply To This Job