Analyst

Milltown Partners is a global advisory firm that focuses on communications and public policy challenges. They are seeking a Communications Analyst to provide research and analysis to support their advice, monitor media discussions, and contribute to strategic thinking and written communications.

Responsibilities

• Finding and drawing insights from data and evidence to inform our advice
• Using research tools and platforms - including Factiva and Meltwater - to conduct high quality desk research, media analysis and insight generation
• Following a wide range of relevant industry and client news across multiple channels to understand the issues our clients are facing, including the views of supporters, critics, regulators and consumers
• Using AI tools - Claude, Gemini, Notebook LM - proficiently in order to contribute to high-quality outputs that meet client needs and our standards
• Contributing to the new business process
• Identifying the goal, and implications of different courses of action, to recommend the most effective approach
• Taking into account the client’s overall objectives and core audiences to ensure work and recommendations are relevant and useful
• Participating in team discussions to develop strategic and creative thinking for clients
• Developing your own interest in areas relevant to our clients and sharing your insights with clients and internal colleagues (eg. technology, policy or venture capital)
• Expressing ideas fluently and persuasively for a range of different audiences and channels
• Consistently producing rigorous, accurate and detailed work
• Drafting compelling written content and supporting the execution of significant communications moments (e.g. media briefings, frequently asked question docs)
• Learning how to tailor the style and content of verbal and written communication to different audiences and channels
• Clearly articulating recommendations and processes to implement them
• Planning and delivering priorities to meet agreed goals, timetable and budget
• Organizing yourself and others to support the delivery of client or internal work in a timely fashion
• Taking responsibility for team administration across client and internal needs (e.g. media monitoring, agendas, scheduling calls, tracking work)
• Adapting your project management style for different audiences
• Effectively practice time management to balance priorities across clients and within projects
• Actively communicating to keep teams informed and adapt to issues as they emerge
• Developing AI literacy while applying tools to drive the quality of research and analysis
• Using AI tools proficiently moving beyond simple prompts to more sophisticated applications
• Mastering data sources we can feed into AI tools (e.g. Factiva, Meltwater)
• Developing and refining prompts that produce high-quality outputs aligned with client needs and Milltown standards
• Contributing to the firm's AI knowledge base by sharing successful use cases, prompts, and lessons learned
• Staying current with AI tool capabilities and updates
• Applying AI tools responsibly ensuring all outputs meet quality and compliance standards
• Giving and receiving regular feedback to people at all levels in the firm
• Actively seeking input or assistance from others and reflecting their contributions in the work
• Demonstrating allyship to all colleagues
• Considering the role you can play in equitable career development to everyone in the firm

Skills

• Excellent verbal and written communication skills, including fluency in the English language
• Experience conducting research and translate findings into logical insights
• Proficiency in time management and project management
• An interest in reputation management and storytelling
• Desire to learn how to be an adviser
• Keen interest in a range of storytelling channels and their efficacy for different audiences (e.g. owned platforms, media reporting, social media commentary, policy speech making)
• Intellectual curiosity to develop subject matter expertise in new topics (eg. attending events, reading, seeking out more experienced individuals)
• A highly motivated team member who values collaboration and learning from others
• A desire to seek out feedback in order to learn and develop
• Commitment to contributing to a supportive and inclusive culture
• Exposure to relevant fields through work experience or internships (e.g. public relations, corporate communications, media, policymaking or research)
• Curiosity and/or experience in the technology industry
• Experience using LLMs effectively and critically to support studies or work
• Experience building websites, apps and/or other technical products

Benefits

• Discretionary twice-yearly bonuses
• Professional development opportunities, with access to both expert professional coach and internal training
• 26 days of annual Paid Time Off (PTO) plus Public Holidays
• 4% match to 401k contribution
• Generous policy for new parents (for both mothers and fathers)
• Generous medical, dental and vision insurance options, including support for dependents
• $100 monthly commuter benefits
• Variety of team events, such as socials, external guest speakers and annual firm celebrations
• Selection of breakfast foods and snacks in the office, plus a weekly team lunch
• 3-day week in the office hybrid policy (Tuesdays, Wednesdays & Thursdays mandatory)

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