Operations Coordinator (Labor & Employment practice)

Charles River Associates is a leading global consulting firm providing economic, financial, and business management expertise. They are seeking an Administrative/Operations Coordinator for their Labor and Employment practice to support Vice Presidents and the practice team with various administrative tasks, project billing, and client relationship management.

Responsibilities

• Manage high volume project billing, including preparing and ensuring accuracy of invoices, drafting work descriptions, and obtaining relevant approvals; work closely with corporate finance department to proactively resolve issues (large part of overall role)
• Follow up and provide regular reporting on outstanding project unbilled, receivables and write-offs under direction of Vice Presidents and project managers
• Deliver project administration support: oversee conflict checks, client retention letters, project code requests; process vendor invoices, team expense reports, check requests and timesheets in a timely manner
• Provide general administrative support: maintain calendars and routine correspondence, coordinate detailed travel arrangements, maintain files, and provide administrative backup for other support roles
• Oversee client relationship management database and deliver marketing and business development support, including social media platform updates, marketing event logistical support, and material preparation
• Ensure adherence to corporate and practice marketing and social media protocols
• Manage logistics for internal and external practice meetings and client events, including technology set-up, meeting room reservation and food ordering
• Act as an internal and external liaison with corporate departments (Human Capital, Information Technology, Financial Administration, Communications, etc.) and other practices
• Other administrative duties, as assigned

Skills

• Working knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook); proficient with technology and learning new software programs
• Exceptional attention to detail with a quantitative orientation and focus on quality in work product
• Displays good judgment and problem-solving skills in a fast-paced environment; able to maintain confidentiality of sensitive information
• Energetic self-starter with strong interpersonal skills including a cooperative and professional attitude
• Well organized, flexible and capable of managing multiple priorities simultaneously
• Outstanding written and oral communication skills
• A high level of initiative, a strong work ethic and dedication to quality

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Life and disability insurance
• Paid time off (vacation, sick leave, holidays)
• Paid parental leave
• Wellness programs and employee assistance resources
• Commuter benefits
• CRA’s robust skills development programs, including a commitment to offering training annually through formal and informal programs, encouraging you to thrive as an individual and team member
• Training consists of technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague
• Additional leadership and collaboration opportunities exist through internal firm development activities
• In-house immigration support for foreign nationals
• Work Location Flexibility: individuals spend 4 days a week on average working in the office (which may include traveling to another CRA office or to a client's location), with specific days determined in coordination with your practice or team

Company Overview

Company H1B Sponsorship