Operations Coordinator (Labor & Employment practice)

Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise. They are seeking a full-time Administrative/Operations Coordinator for their Labor and Employment practice to provide support in various areas including project administration, billing, and general administrative tasks.

Responsibilities

• Manage high volume project billing, including preparing and ensuring accuracy of invoices, drafting work descriptions, and obtaining relevant approvals; work closely with corporate finance department to proactively resolve issues (large part of overall role)
• Follow up and provide regular reporting on outstanding project unbilled, receivables and write-offs under direction of Vice Presidents and project managers
• Deliver project administration support: oversee conflict checks, client retention letters, project code requests; process vendor invoices, team expense reports, check requests and timesheets in a timely manner
• Provide general administrative support: maintain calendars and routine correspondence, coordinate detailed travel arrangements, maintain files, and provide administrative backup for other support roles
• Oversee client relationship management database and deliver marketing and business development support, including social media platform updates, marketing event logistical support, and material preparation
• Ensure adherence to corporate and practice marketing and social media protocols
• Manage logistics for internal and external practice meetings and client events, including technology set-up, meeting room reservation and food ordering
• Act as an internal and external liaison with corporate departments (Human Capital, Information Technology, Financial Administration, Communications, etc.) and other practices
• Other administrative duties, as assigned

Skills

• Working knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook); proficient with technology and learning new software programs
• Exceptional attention to detail with a quantitative orientation and focus on quality in work product
• Displays good judgment and problem-solving skills in a fast-paced environment; able to maintain confidentiality of sensitive information
• Energetic self-starter with strong interpersonal skills including a cooperative and professional attitude
• Well organized, flexible and capable of managing multiple priorities simultaneously
• Outstanding written and oral communication skills
• A high level of initiative, a strong work ethic and dedication to quality

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Life and disability insurance
• Paid time off (vacation, sick leave, holidays)
• Paid parental leave
• Wellness programs and employee assistance resources
• Commuter benefits
• CRA’s robust skills development programs, including a commitment to offering training annually through formal and informal programs, encouraging you to thrive as an individual and team member. Training consists of technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities.
• In-house immigration support for foreign nationals
• Work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity
• Individuals realize a range of benefits when working from home periodically
• CRA offers a comprehensive benefits package, subject to eligibility requirements

Company Overview

Company H1B Sponsorship