Junior HR Technology Solutions Analyst (18-Month Contract)
KPMG in Canada is a firm dedicated to tackling Canada's most significant challenges through diverse perspectives. The Junior HR Technology Solutions Analyst will partner with senior team members to provide operational and project support for HR applications, focusing on configuration, troubleshooting, and collaboration with stakeholders.
Responsibilities
- Perform basic configuration and security maintenance within HR applications (PeopleSoft/other HCM applications, ICIMS/other recruiting applications) and/or partner with vendors to achieve required outcomes
- Provide technical support for HR applications by troubleshooting low-to-medium complexity system problems; escalate issues requiring coding program fixes or fixes outside the scope of HR Technology to Senior Solutions Analyst/Senior Manager
- Collaborate and partner effectively with the team in problem solving and managing work capacity by using team work-intake processes and working to gain and share knowledge across the applications supported by the HR Technology team
- Partner with a Senior Solutions Analyst/Senior Manager on new solutions or enhancements to existing solutions, with low to medium complexity
- Support business process requirements assessment by participating in requirements gathering sessions with stakeholders and SMEs
- Contribute to formal requirements and functional/technical specifications documentation and operational procedure documents
- Draft and execute test plans under guidance of low to medium complexity, document issues, and liaise effectively with team members/SMEs, developers and/or vendors to troubleshoot and resolve issues
Skills
- Degree or diploma in Information Technology/Business
- 1 to 2 years work experience within an HR or HR Technology environment in a junior business systems analysis role
- Basic knowledge and experience with 1-2 integrated HR applications (PeopleSoft and/or SAP/SuccessFactors and/or specialized applications, e.g., Recruitment solutions)
- Intermediate Microsoft Excel, Word
- Basic Other Microsoft product family, including Teams, Outlook, Visio, PowerPoint, Project, Access
- Ability to think conceptually, problem-solve, and create application solutions to address straightforward business needs
- Developing business analysis and impact analysis skills
- Strong verbal and written communication skills. Ability to effectively communicate technical concepts to business users in their language
- Ability to manage work across several systems and projects with competing priorities and timelines, with management guidance
- Consistent attention to detail to produce accurate and high-quality work
- Strong customer service orientation and interpersonal skills
- Introductory project management experience as a project team member
Benefits
- May be eligible for bonus awards
- KPMG offers a comprehensive and competitive Total Rewards program
- Adjustments and accommodations throughout the recruitment process
- Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews
- Accommodations (formal requests), such as accessible communication supports or technology aids
Company Overview