Seasonal Claims Data Entry Clerk – Remote & Multi‑State Support at arenaflex

About arenaflex – Pioneering Content Claims Solutions

arenaflex is a market‑leading provider of content claims solutions across North America. Since its launch in 2000, arenaflex has built a reputation for delivering dispute‑free settlements, leveraging a powerful blend of skilled professionals and cutting‑edge technology. Our mission is to empower insurers with customized, efficient claims handling that guarantees performance excellence for policyholders. As a dynamic, fast‑growing organization, arenaflex continually invests in innovative tools, robust training programs, and a culture that celebrates collaboration, integrity, and continuous improvement.

Why This Role Matters

The Seasonal Claims Data Entry Clerk position is a critical component of arenaflex’s Field Support Department. During peak periods—most notably the hurricane season—but also whenever claim volumes surge, we rely on dedicated team members to ensure that every piece of content‑related loss data is captured accurately and processed swiftly. Your work directly influences the speed and quality of claim resolutions, helping insurers meet their commitments to policyholders while maintaining arenaflex’s high standards of excellence.

Position Overview

This temporary, seasonal role offers flexible, home‑based work across multiple states (Kansas, Oklahoma City, Indiana, Iowa City, and Tennessee). Assignment lengths can range from a few days to several months, depending on business needs. High performers may be considered for permanent full‑time opportunities. The role is process‑oriented, adhering to arenaflex’s established claims methodologies, and involves both data entry and the review/editing of transcribed voice clips generated by our mobile app software.

Key Responsibilities

• Accurate Data Entry: Input lists of claim items with meticulous attention to detail, ensuring completeness and correctness.
• Transcription Review: Examine and revise transcribed entries from the mobile app, correcting errors and enhancing readability.
• Team Communication: Maintain ongoing dialogue with fellow data entry specialists and Content Claims Specialists to track progress and resolve issues.
• Workflow Management: Meet established deadlines, prioritize tasks, and adapt to shifting workloads.
• Documentation: Upload pertinent claim information into arenaflex’s systems, preserving detailed notes for future reference.
• Quality Assurance: Implement immediate changes following QA reviews to uphold the highest standards of data integrity.
• Time Logging: Submit comprehensive daily work and time logs for all processed claims.
• Ad‑hoc Support: Perform additional duties as assigned, contributing to the overall efficiency of the claims processing team.

Essential Qualifications

• High school diploma or equivalent.
• Prior experience in data entry, retail, transcription, or customer service.
• Reliable, high‑speed internet connection and a dedicated workspace free from background noise.
• Personal computer or laptop running Windows 10 or 11 (Mac or Chromebook not supported).
• USB‑wired headset and functional webcam for occasional virtual meetings.
• Proficiency with Microsoft Office/Outlook and strong online research skills for accurate pricing of items.
• Exceptional attention to detail and a commitment to error‑free work.
• Excellent written and verbal communication skills in English.
• Ability to collaborate effectively with remote team members.
• Strong organizational skills, capable of multitasking in a fast‑paced environment.
• Self‑starter attitude with the ability to work independently without direct supervision.
• Demonstrated adaptability to new technologies and evolving processes.
• Willingness to learn, grow, and continuously improve performance.

Preferred Qualifications & Additional Skills

• Experience with claims processing or insurance industry terminology.
• Familiarity with content‑related loss types (e.g., personal property, electronics, artwork).
• Basic knowledge of data validation techniques and quality control best practices.
• Previous remote work experience, demonstrating discipline and time‑management proficiency.
• Exposure to transcription software or voice‑to‑text platforms.

Core Competencies for Success

• Analytical Thinking: Ability to interpret data, spot inconsistencies, and make logical corrections.
• Communication: Clear, concise, and courteous interaction with teammates and supervisors.
• Technical Savvy: Comfort navigating web‑based claim portals, spreadsheets, and collaborative tools.
• Reliability: Consistent attendance, punctuality, and adherence to schedule commitments.
• Problem‑Solving: Proactive identification of obstacles and swift implementation of solutions.
• Integrity: Maintaining confidentiality of sensitive claim information and upholding ethical standards.

Career Growth & Learning Opportunities

arenaflex is committed to the professional development of its seasonal workforce. While this role is temporary, high‑performing individuals may be invited to explore permanent positions within the Claims Operations or broader Business Support teams. Employees gain exposure to industry‑leading claims software, receive on‑the‑job training, and have access to a library of e‑learning resources covering topics such as insurance fundamentals, data analytics, and advanced communication techniques.

Compensation, Perks, & Benefits

The hourly rate for this position is $11 per hour. As a remote, home‑based role, you will enjoy the flexibility to work from a location of your choosing within the designated states. arenaflex provides the following general benefits to seasonal staff (where applicable):

• Competitive hourly wage with the possibility of overtime during peak periods.
• Access to a virtual employee assistance program offering wellness resources.
• Opportunities for performance‑based bonuses and potential transition to full‑time employment.
• Technical support for setting up a secure home workstation.
• Regular feedback and coaching sessions to help you refine your skills.

Work Environment & Company Culture

At arenaflex, we foster an inclusive, collaborative, and results‑driven culture. Even though you will be working remotely, you will be part of a supportive network that values transparency, mutual respect, and continuous learning. Our teams communicate through daily stand‑ups, virtual coffee chats, and a dedicated internal messaging platform, ensuring that you never feel isolated. We celebrate achievements, encourage knowledge sharing, and recognize the contributions of every individual—seasonal or permanent.

Application Process

If you are detail‑oriented, tech‑savvy, and eager to contribute to a leading claims solutions provider, we invite you to apply today. Click the link below to submit your application, upload your resume, and complete a brief questionnaire. Our recruiting team will review your submission and reach out to qualified candidates for a virtual interview.

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Join arenaflex and Make an Impact

By joining arenaflex as a Seasonal Claims Data Entry Clerk, you become an essential part of a mission‑driven organization that helps insurers deliver timely, fair settlements to policyholders. Your accuracy and dedication will directly influence the speed of claim resolutions, reinforcing arenaflex’s reputation for performance excellence. Take the next step in your career—apply now and help us shape the future of content claims processing.