Investment Services Assistant
Stanford Federal Credit Union is on a mission to improve financial lives and is seeking a motivated and client-focused Registered Investment Services Assistant to join their team. This role involves providing comprehensive support to Wealth Advisors and enhancing the client experience while managing various administrative tasks.
Responsibilities
- Communicated daily directly with advisors, clients, prospects, and vendors
- Process new client paperwork in coordination with client services team, and assist with new account openings, transfers, and transactions with firm custodians(s)
- Complete monthly reports as requested by Advisors or Management
- Maintain client records in CRM database, including documentation of phone calls and conversations with clients. Communicated confidential client information professionally and discreetly
- Assist financial advisors with scheduling appointments, which are a result of emails, phone inquiries, or regular reviews of current clients
- Provide continuity of activities for the financial advisors in their absence
- Coordinate activities with the Marketing Department of the credit union to assure prompt, efficient operations between organizations as necessary
- Maintain all internal policies, procedures and client files in strict confidence
Skills
- Active Series 7 & 66 (or 63 & 65) licenses required
- A minimum of 1-3 years' experience in a client service or advisor support role within a financial services or wealth management firm
- Proficient in Word, Excel, Outlook, PowerPoint and CRM software
- Positive, customer focused attitude and demeanor with a desire to provide outstanding service
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
- Self-motivated with a demonstrated interest in developing into a Wealth Advisor role
- Knowledge of SFIS/LPL rules, products, services, regulations, procedures, philosophies, techniques, practices, and its interrelated functions
- Bachelor's degree in finance, business, or a related field preferred
Benefits
- 100% paid employee medical, dental, vision, life/AD&D and short-term disability insurance for the employee; 50% paid for dependents
- Employer 401(k) matching up to 5% plus additional annual discretionary contributions
- Education reimbursement up to $5,200/year
- Employee recognition program with cash incentives
- Commuter Toll reimbursement $100-$200/month (based on position)
- Wellness Benefits up to $1,200 per year
- Paid Sick Time accrues at two weeks per year
- Paid Vacation Time accrues at three weeks per year
- Paid Federal banking holidays (approximately 11 per year)
- Ongoing training and education, seminars, and conferences
- Loan rate discounts on some products (vehicle, mortgage and HELOC loans)
- Waived fees and deposit bonuses on Stanford FCU accounts
- Flex health/transit plan availability
- Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources
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