[Remote] Clinical Applications Trainer - EEG-Sleep Contractor
Note: The job is a remote job and is open to candidates in USA. Natus Medical Incorporated is a leading provider of neuro solutions, and they are seeking a Clinical Applications Trainer for their Neuro products, including EEG and PSG. This role involves providing onsite and remote training to customers, assisting with equipment installation, and acting as a liaison between customers and technical support.
Responsibilities
- Provide onsite clinical training to Natus customers who have purchased Neurology products, including EEG, EMU/SEEG, and/or PSG/Sleep. Provide follow-up education support to customers who have received training during the installation process
- Provide remote training sessions to customers, as assigned
- Assist in the installation and configuration of Natus equipment at customer sites
- Assist with pre-sale education and clinical support to potential customers, as assigned
- Proactively escalate customer issues and needs to the relevant departments within Natus. Serve as the clinical liaison between the customer and Natus technical support
- Continue internal Natus-provided education regarding the company's product line to stay up to date on all software and hardware changes. Other duties may be assigned
- Assist with the development and maintenance of training documents for various types of end users of Natus Neurology products
- Stay up-to-date and follow all Quality System procedures related to this job, which can affect the quality or services provided to our customers
- Travel up to 80%, domestic or international
Skills
- Clinical registration and certification in EEG or PSG is required
- 3-5 years of relevant experience in a clinical setting required
- College diploma or University degree a plus
- Valid driver's license
Benefits
- Health benefits
- 401k contribution
- 7 paid holidays + 2 floating holidays of your choosing
- Generous paid time off
- Tuition reimbursement assistance program
- Eligibility for performance-based bonuses or commissions, where applicable
Company Overview