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[Remote] Product Manager IV

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Jenzabar is seeking an experienced Product Manager IV who will act as a subject matter expert for their product domain and customer base. The role involves defining product vision and strategy, leading cross-functional teams, and engaging with customers to enhance product offerings.

Responsibilities

  • Define, communicate, and champion the product vision, strategy, and roadmap for internal and external stakeholders
  • Demonstrates strong, nuanced prioritization by balancing market opportunities, customer and prospect feedback, strategic business goals, and product quality, ensuring the roadmap maximizes customer value, competitive differentiation, and long-term platform credibility
  • Translate strategy into Epics, Features, and User Stories that operationalize the product vision
  • Maintain transparency around roadmap decisions and clearly articulate the "why" behind prioritization
  • Provide day-to-day leadership to UX, Engineering, QA, Documentation, and Database teams throughout development
  • Own and ensure the integrity of the product backlog, lead backlog refinement and grooming
  • Demonstrate strong written and verbal communication skills across diverse audiences
  • Assist and mentor junior PMs, contributing to the evolution of product management practices
  • Build and maintain deep relationships with users, clients, and other key constituents
  • Gather feedback through Product Advisory Groups, client conversations, User Conference sessions, office hours, and site visits
  • Identify opportunities to grow market share through existing and new product offerings
  • Partner with Sales and Marketing teams to develop and refine product sales strategies
  • Represent the product at conferences, tradeshows, and company events, often leading educational sessions
  • Collect and analyze market and competitive data to ensure the product remains leading-edge
  • Identify third-party partnership or licensing opportunities that support the product strategy
  • Research opportunities for ethical AI and automation within product workflows and the organization
  • Work closely with UX, Application Developers, and QA Engineers to ensure designs align with product vision and user needs
  • Apply familiarity with Microsoft technologies (e.g., Azure, Power Platform, M365) to inform product strategy, evaluate technical feasibility, and partner effectively with engineering and cross functional teams
  • Collaborate with stakeholders across Support, Services, Sales, and Marketing to design and execute rollout plans
  • Support the resolution of complex issues escalated from Support or Services
  • Partner with Marketing to align go-to-market strategies and drive adoption
  • Maintain strong functional and industry expertise by engaging in professional communities, continuing education, and market research
  • Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate
  • Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight
  • Other duties as assigned

Skills

  • Experienced product leader and subject matter expert for their product domain and customer base
  • Operate independently and provide thought leadership across product development teams
  • Help shape product vision, strategy, and execution
  • Serve as a mentor to junior product managers
  • Build strong relationships with customers and internal stakeholders
  • Proactively influence how work gets done
  • Contribute to cross-functional improvements
  • Represent the company and product as an emerging industry expert
  • Define, communicate, and champion the product vision, strategy, and roadmap for internal and external stakeholders
  • Demonstrates strong, nuanced prioritization by balancing market opportunities, customer and prospect feedback, strategic business goals, and product quality
  • Translate strategy into Epics, Features, and User Stories that operationalize the product vision
  • Maintain transparency around roadmap decisions and clearly articulate the 'why' behind prioritization
  • Provide day-to-day leadership to UX, Engineering, QA, Documentation, and Database teams throughout development
  • Own and ensure the integrity of the product backlog, lead backlog refinement and grooming
  • Demonstrate strong written and verbal communication skills across diverse audiences
  • Assist and mentor junior PMs, contributing to the evolution of product management practices
  • Build and maintain deep relationships with users, clients, and other key constituents
  • Gather feedback through Product Advisory Groups, client conversations, User Conference sessions, office hours, and site visits
  • Identify opportunities to grow market share through existing and new product offerings
  • Partner with Sales and Marketing teams to develop and refine product sales strategies
  • Represent the product at conferences, tradeshows, and company events, often leading educational sessions
  • Collect and analyze market and competitive data to ensure the product remains leading-edge
  • Identify third-party partnership or licensing opportunities that support the product strategy
  • Research opportunities for ethical AI and automation within product workflows and the organization
  • Work closely with UX, Application Developers, and QA Engineers to ensure designs align with product vision and user needs
  • Apply familiarity with Microsoft technologies (e.g., Azure, Power Platform, M365) to inform product strategy, evaluate technical feasibility, and partner effectively with engineering and cross functional teams
  • Collaborate with stakeholders across Support, Services, Sales, and Marketing to design and execute rollout plans
  • Support the resolution of complex issues escalated from Support or Services
  • Partner with Marketing to align go-to-market strategies and drive adoption
  • Maintain strong functional and industry expertise by engaging in professional communities, continuing education, and market research
  • Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate
  • Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight
  • Other duties as assigned
  • Bachelor's degree in Education, Higher Education Administration, Computer Science, or a field related to desired product area
  • 6+ years of experience in a Product Manager role within a relevant industry
  • Strong organizational and problem-solving skills with the ability to manage multiple projects independently
  • Creative, analytical, and strategic thinker with demonstrated innovation in problem solving
  • Familiarity with SDLC methodologies including Agile Scrum, shift-left practices, and Test-Driven Development (TDD)
  • Experience with Aha! or similar product management tools
  • Pragmatic Institute certification is a plus

Benefits

  • Medical Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • PTO
  • Paid Parental Leave
  • Paid Holidays
  • Short Term Disability
  • Long Term Disability
  • 401K
  • Educational Assistance
  • Annual bonus

Company Overview

  • Jenzabar provides software, strategies, and services for the administration of higher education institutions. It was founded in 1998, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.jenzabar.com.
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