[Remote] Senior Manager - Reliability Engineering (Member Experience)
Note: The job is a remote job and is open to candidates in USA. Netflix is a leading entertainment company committed to pushing the boundaries of storytelling through technology. They are seeking a Senior Manager of Site Reliability Engineering to lead the SRE team and establish reliability standards across the engineering organization, while collaborating with various teams to enhance system reliability.
Responsibilities
- Build and scale a world-class SRE function, defining the operating model for how SREs partner with product and infrastructure teams
- Establish and socialize company-wide standards (SLIs/SLOs, Error Budgets) and publish transparent reliability scorecards to drive engineering accountability
- Collaborate with CDN, Playback, and Ads teams to eliminate systemic failures and translate technical reliability data into actionable business risk for executives
Skills
- 12+ years in software/infrastructure, with 5+ years in senior SRE leadership
- Deep fluency in cloud-native scale (AWS/GCP, Containers, Service Mesh) and modern observability (Metrics, Tracing, Logging)
- Proven ability to drive technical adoption across complex, decentralized organizations through influence rather than mandate
- Ability to navigate the 'human-machine' boundary of automation and clearly articulate technical trade-offs to non-technical stakeholders
- Experience in streaming media, ad-tech, or high-scale gaming backends
- Hands-on design of LLM-based autonomous agents in production
- Familiarity with Netflix's OSS ecosystem (Spinnaker, Atlas, Mantis) or Chaos Monkey
- Demonstrated experience improving SRE AI fluency
Benefits
- Health Plans
- Mental Health support
- A 401(k) Retirement Plan with employer match
- Stock Option Program
- Disability Programs
- Health Savings and Flexible Spending Accounts
- Family-forming benefits
- Life and Serious Injury Benefits
- Paid leave of absence programs
- Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off
- Full-time salaried employees are immediately entitled to flexible time off
Company Overview
Company H1B Sponsorship