[Remote] Customer Success Manager III

Note: The job is a remote job and is open to candidates in USA. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. They are seeking a Customer Success Manager III to support customers and business operations, guiding them through their digital transformation journey and maximizing the value of HPE solutions. The role involves managing post-sales relationships and ensuring customer satisfaction and loyalty through effective engagement and support.

Responsibilities

• Support customers and business operations in the California area
• Partner with HPE account team’s strategic customers to understand their business objectives, project priorities, and consumption outcomes
• Orchestrate customers' adoption journey to optimize their experiences with HPE's portfolio
• Proactively guide customers in amplifying the consumption of HPE solutions, achieving increased metering outcomes, and ensuring maximum value from their investment
• Deliver enjoyable experiences for customers throughout their journey with HPE: from onboarding to activation, to the adoption of HPE's offerings, as well as advocacy resulting in increased workload-led consumption, higher revenue outcomes, overall account growth, and customer loyalty
• Maximize the value of as-a-service offerings within the HPE portfolio and guide customers to succeed in achieving their business objectives and outcomes
• Engage and manage the post-sales relationship with customers, by identifying and helping close opportunities that expand HPE’s portfolio reach within each customer, while delivering incremental business value and an outstanding experience

Benefits

• Health & Wellbeing
• We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development
• We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion
• We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
• Variable incentives may also be offered.
• Information about employee benefits offered in the US can be found at

Company Overview

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