[Remote] Principal Sales Account Manager

Note: The job is a remote job and is open to candidates in USA. Onto Innovation is a leader in process control within the semiconductor industry, and they are seeking a Principal Sales Account Manager to drive revenue and service growth in the Eastern US. This role involves developing account strategies, managing customer relationships, and ensuring alignment with Onto Innovation's strategic objectives while navigating complex sales environments.

Responsibilities

• Develop and execute comprehensive account strategies, including objectives, growth plans, and tactical actions to expand revenue while maintaining margin targets
• Own overall territory performance, balancing focus between large strategic accounts and broader regional customer base
• Serve as the primary relationship owner for Key Strategic Accounts, building deep, multi-level customer engagement (engineering, operations, procurement, and executive leadership)
• Manage and grow a diverse portfolio of regional customers, ensuring consistent pipeline development and revenue contribution
• Expand market presence by developing new customers and strengthening relationships with emerging accounts
• Lead contract negotiations, including commercial terms, pricing strategies, and amendments
• Develop long-term account plans aligned to customer technology roadmaps and Onto Innovation’s strategic objectives
• Drive design wins, tool of record positions, and multi-year growth opportunities within key accounts
• Coordinate executive alignment and sponsorship for critical customer engagements
• Proactively identify risks and opportunities within key accounts and mobilize internal teams to respond
• Efficiently prioritize time and resources across multiple accounts to maximize territory productivity
• Maintain accurate weekly sales forecasts (rolling six-month outlook) using internal tools (Excel / SharePoint)
• Ensure all opportunities are properly documented, quoted, and incorporated into the revenue plan
• Coordinate with internal teams (factory, service, applications, engineering) to ensure seamless execution of customer requirements
• Conduct regular F2F customer meetings, including weekly calls across multiple time zones
• Provide detailed sales call reports, action plans, and follow-through on all open items
• Identify and remove roadblocks to ensure on-time shipments and project success
• Monitor accounts receivable and support resolution of payment or collection issues
• Maintain detailed knowledge of Onto Innovation products and competitive offerings, including positioning strategies
• Travel is required as necessary to support customer engagements, critical projects, and business objectives

Skills

• Bachelor's degree in Engineering, Business, or related field (preferred)
• 7–12+ years of experience in technical sales, account management, or semiconductor capital equipment (or related industry)
• Proven track record of achieving or exceeding revenue targets in a complex sales environment
• Strong understanding of customer operations and decision-making processes within key accounts
• Excellent communication, negotiation, and relationship management skills
• Ability to manage multiple priorities and stakeholders in a fast-paced environment

Benefits

• Competitive salaries and a comprehensive benefits package designed to support you and your family
• Health, dental, and vision coverage
• Life and disability insurance
• PTO
• 401(k) with employer match
• Access to our Employee Stock Purchase Program (ESPP)
• Wellness initiatives
• Cutting-edge tools
• Collaborative, inclusive culture where your contributions are valued and recognized
• Annual bonus opportunities and potential long-term incentives tied to both company and individual success

Company Overview