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[Remote] Senior Social Media Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. ClickUp is an AI-native company focused on building the future of work through a converged AI workspace. They are seeking a Senior Social Media Manager to oversee brand socials and executive content, utilizing AI tools for strategy, production, and publishing while maintaining high editorial standards.

Responsibilities

  • You concept, script, shoot, edit, design, and publish
  • You're comfortable in front of a camera, behind it, in Figma, or in an edit timeline
  • You move fast because you've built workflows that let you ship without dropping quality
  • 10 posts a week: 5 brand, 5 exec, every week
  • You don't need a committee
  • You need a laptop, a camera, a point of view, and an AI toolkit you've already built
  • You use LLMs, image generators, video generators, and automation tools to collapse production timelines
  • You also know when AI output is generic, off-brand, or wrong, and you fix it before it ships
  • We don't want someone who prompts and posts
  • We want someone who prompts and edits with strong taste
  • You'll also write social posts for ClickUp executives on LinkedIn and X
  • That means interviewing leaders, extracting their point of view, and writing posts that sound like them, not like a brand account
  • You'll need to build trust with senior leaders and move through feedback loops quickly
  • You'll assess ClickUp's current social presence, identify gaps, and build the plan
  • You decide what formats, hooks, and cadences to test on each platform, and you adjust as you learn
  • We're not handing you a playbook
  • We're hiring you to write it with us
  • You hypothesize why a content format or hook will work, ship it, read the data, and iterate
  • When something hits, you explain why and turn the principle into a repeatable format
  • When something misses, you iterate or pivot
  • You think in formats, not individual posts
  • A good post is nice
  • A format that works 50 times with different inputs is a growth lever
  • You'll build a library of repeatable content formats (series, templates, recurring segments) that can scale output without scaling effort
  • You also rely on AI-assisted production to improve efficiency without killing quality
  • You'll document what works so the content operation can scale beyond one person
  • You compress the time from trending moment to live post
  • When something happens in productivity, tech, or culture, you have a take posted before competitors have scheduled a brainstorm
  • You have the editorial judgment to move fast without making the brand look reckless
  • You hop into comment threads with witty remarks to spark conversation and build the brand voice
  • You'll partner with leadership to set and hit quarterly growth targets for ClickUp's monthly organic impressions
  • You'll partner with leadership to set and hit quarterly growth targets for organic, positive ClickUp mentions across platforms
  • You'll build the process that makes the tenth one better than the first

Skills

  • 5+ years creating social content
  • Write killer copy, shoot and edit short-form video, design static graphics, and build carousels on your own
  • Ship consistently. You don't disappear for two weeks between posts. You have the systems to sustain 10 posts a week without quality dropping on post number 8
  • Have a deep understanding of product and user experience. You can put yourself in the customer's shoes, understand their workflows and pain points, and turn that empathy into content that resonates
  • Use AI tools (LLMs, image/video generation, automation, agents) as part of your daily production workflow, not as an experiment you tried once. You can walk us through your specific stack and where each tool fits
  • Have strong editorial judgment about AI-generated content. You can spot when AI copy is flat, when an AI image looks off, and when a 'good enough' output actually isn't. You know the difference between AI-assisted speed and AI-dependent laziness
  • Have deep, platform-native intuition for X and LinkedIn, with working knowledge of Instagram, TikTok, Facebook. You know why a post works, and why another one flopped
  • Think in systems. You don't just make one good video. You build the process that makes the tenth one better than the first
  • Can scout for good creator/influencer talent
  • Can turn product releases, use cases, and customer stories into content that feels organic, not like a press release
  • Track performance, run experiments, and explain the principle behind what worked
  • React to trends within hours with a high quality bar
  • Are comfortable on camera when the content calls for it
  • Actually care about AI productivity and our product

Benefits

  • A dedicated contractor budget so you can scale production when you need to
  • Direct access to PMM for product launches
  • A content cadence with executives that you'll help shape

Company Overview

  • ClickUp is a cloud-based productivity and project management software company that provides an all-in-one platforms for task management. It was founded in 2017, and is headquartered in San Diego, California, USA, with a workforce of 1001-5000 employees. Its website is https://clickup.com.
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