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[Remote] AI Delivery Platform Administrator

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Tata Consultancy Services is a global leader in IT services and consulting. They are seeking an AI Delivery Platform Administrator who will manage SaaS platforms and support enterprise tool management, focusing on technical proficiency with AI/LLM platforms and document automation tools.

Responsibilities

  • 3+ years in SaaS platform administration, enterprise tool management, IT service management, or a related enablement role
  • Technical proficiency with AI/LLM platforms, document automation tools, SSO/SCIM provisioning, and API integrations
  • Understanding of professional services delivery methodology, engagement lifecycle, and how consultants use tools in their daily work—or equivalent consulting/professional services background
  • Strong troubleshooting skills with the ability to triage technical issues and coordinate across engineering, vendor, and business teams
  • Experience building and delivering enablement programs: user guides, training decks, video walkthroughs, and self-service documentation
  • Ability to communicate across regions, time zones, and seniority levels—translating technical platform concepts for non-technical audiences
  • Data-driven approach to measuring adoption and demonstrating business value

Skills

  • 3+ years in SaaS platform administration, enterprise tool management, IT service management, or a related enablement role
  • Technical proficiency with AI/LLM platforms, document automation tools, SSO/SCIM provisioning, and API integrations
  • Understanding of professional services delivery methodology, engagement lifecycle, and how consultants use tools in their daily work—or equivalent consulting/professional services background
  • Strong troubleshooting skills with the ability to triage technical issues and coordinate across engineering, vendor, and business teams
  • Experience building and delivering enablement programs: user guides, training decks, video walkthroughs, and self-service documentation
  • Ability to communicate across regions, time zones, and seniority levels—translating technical platform concepts for non-technical audiences
  • Data-driven approach to measuring adoption and demonstrating business value

Company Overview

  • Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. It was founded in 1968, and is headquartered in Mumbai, Maharashtra, IND, with a workforce of 10001+ employees. Its website is http://www.tcs.com.

    • Company H1B Sponsorship

  • Tata Consultancy Services has a track record of offering H1B sponsorships, with 785 in 2026, 7880 in 2025, 9690 in 2024, 8537 in 2023, 11159 in 2022, 9813 in 2021, 11984 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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