[Remote] Director, Account Management - Gaming

Note: The job is a remote job and is open to candidates in USA. EPAM Systems is a global leader in digital transformation, specializing in the Gaming sector. As the Director of Account Management for Gaming, you will lead strategic commercial growth and drive transformational client partnerships, managing a portfolio of high-value gaming accounts and delivering AI-driven solutions.

Responsibilities

• Lead and expand strategic relationships with C-suite and VP-level executives across Gaming studios, publishers, and platforms
• Own a portfolio of gaming accounts and drive multi-million-dollar AI, data analytics, custom development, and cloud engineering engagements
• Develop and execute go-to-market strategies and account plans tailored to gaming clients' business models
• Partner with EPAM's delivery, engineering, data science, and cloud teams to design, scope, and deliver transformational solutions (AI player analytics, game platform modernization, real-time backend infrastructure, game publishing optimization, …)
• Own P&L accountability for your account portfolio; drive revenue growth, margin optimization, and achieve revenue targets
• Navigate and leverage EPAM's strategic partnerships with cloud providers (AWS, Azure, GCP), game engines (Unreal, Unity), and technology partners to enrich client engagements
• Represent EPAM in the gaming ecosystem — building and maintaining a strong network across key gaming hubs, industry events, GDC, and executive forums
• Identify market opportunities and emerging trends (generative AI in game development, cloud-native architectures, player engagement platforms) and translate them into new service lines
• Drive account innovation by positioning EPAM as a strategic technology partner, not just a services vendor

Skills

• 10+ years of experience in the Gaming industry, with 8+ years in consulting, technology services, digital transformation, or AI-driven roles
• Proven track record selling and delivering complex technology, AI/data, and platform solutions to gaming clients (studios, publishers, platforms)
• Demonstrated success managing multi-million-dollar account portfolios and leading executive-level strategic conversations with C-suite decision-makers
• Strong, credible network within the gaming industry — relationships with studios, publishers, and ecosystem partners across North America and EMEA
• Experience with P&L management, practice building, or studio/vertical leadership within a technology services environment
• Deep understanding of gaming industry challenges and opportunities: game development pipelines, live service operations, monetization strategies, player analytics, and platform economics
• Solid knowledge of AI, data analytics, cloud technologies, and how they apply to gaming (predictive player behavior, game optimization, backend infrastructure)
• Entrepreneurial mindset with the ability to operate autonomously in a fast-scaling studio, balance structure with innovation, and build new market opportunities
• Exceptional communication and storytelling skills — able to translate complex technology into compelling business value propositions for non-technical executives
• Demonstrated ability to influence cross-functional teams, navigate matrix organizations, and drive consensus among multiple stakeholders
• Gaming Industry Expertise: Deep knowledge of game development, publishing, live services, player engagement, and the competitive landscape
• Strategic Account Leadership: Portfolio management, account planning, relationship building at executive levels, and driving long-term client value
• Commercial Acumen: Pipeline development, solution architecture, deal structuring, negotiation, and revenue forecasting
• Technology Fluency: Working knowledge of AI/ML, cloud platforms, game engines, real-time systems, and how to position them to gaming clients
• Leadership & People Management: Team coaching, talent development, cross-functional collaboration, and fostering innovation
• Business Development: Market analysis, opportunity identification, GTM strategy, and new service line creation
• Thought Leadership: Ability to speak and publish on gaming trends, position EPAM as an industry expert, and influence market conversations
• Experience at or with major game studios (Activision, Rockstar, Ubisoft, Electronic Arts, Take-Two, etc.) or platforms (Steam, Epic, Microsoft, Sony)
• Background in games marketing, publishing, or live operations
• Track record scaling gaming studios or digital transformation initiatives
• Experience with cloud-native game development or game publishing platforms
• Active participation in gaming conferences, GDC, or industry associations

Benefits

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
• Paid Holidays - nine (9) total per year
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program

Company Overview