[Remote] Solutions Consultant - Enterprise and Enterprise Transformation (ET) Job Details | Avaya

Note: The job is a remote job and is open to candidates in USA. Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. They are seeking a Solutions Consultant who will serve as a technical lead, directing all technical sales activities and developing formal technical account plans for strategic customers or partners. This role involves applying expert-level consultative solution selling skills, leading technical teams, and maintaining technical mastery across multiple solution specializations.

Responsibilities

• Serves as technical lead and directs all technical sales activities for strategic customers or partners in assigned territory
• Operates as a visionary leader, respected consultant, and trusted advisor to customers or partners
• Leads the technical team in the development of formal technical account plans and proposals
• Applies expert-level consultative solution selling skills to articulate end-to-end Avaya value at all levels
• Develops and executes technical architectures and strategies to maximize Avaya’s opportunities within the customer or partner environment
• Coordinates and delivers demos, trials, and proofs-of-concepts for large-scale, complex integrations to customers, partners and prospects
• When supporting the channel, creates the appropriate infrastructure to support partner delivery of demos, trials, and proofs-of-concepts
• Applies hands-on technical skills in beta and complex lab environments for customers or partners
• When supporting the channel, authors roadmap adoption and enablement plans based on partner business plan requirements
• Serves as liaison to Avaya to ensure relevant customer/partner feedback on product and process improvements is considered
• Leads knowledge transfer sessions to educate customers and partners with the latest technical, industry and product knowledge
• Actively mentors and coaches less-experienced Sales Engineers
• Trains partner SEs to be force multipliers with their customer base
• When supporting acquisition accounts, actively prospects, networks, and conducts research to identify and acquire new customers
• Responsible for maintaining technical mastery across the stack and in multiple solution specializations
• Serves as expert resource in the development of technical training and certifications
• Partners with business unit teams to define market features and develop use cases; leads beta trials for strategic accounts or partners
• Publishes white papers and design guides; regularly presents at internal, customer or partner seminars

Skills

• 8 - 10 Years of Experience
• Bachelor degree or equivalent experience in Engineering or Computer Science
• Mastery of the technologies and solutions supported by this role required
• Demonstrated history of large enterprise architectures and implementations
• Implementation and Operational background required
• Multiple industry and vendor certifications such as Microsoft, Cisco or Genesys
• Experience with very large scale and complex communication system architectures, applications, customers, partners and implementations preferred

Company Overview