Senior Data Entry Specialist – Remote Healthcare Operations & Claims Processing (Texas Residents)

About arenaflex and the Opportunity Ahead

Are you a meticulous, detail-oriented professional who takes pride in accuracy and thrives in a structured, process-driven environment? arenaflex is reimagining the healthcare experience by building a more responsive, affordable, and equitable system for millions of individuals across the nation. As a leading force in healthcare innovation, we are committed to removing barriers to quality care, fostering healthier communities, and creating meaningful change that improves lives. Every team member at arenaflex plays a vital role in this transformative mission, and we are currently seeking a dedicated Senior Data Entry Specialist to join our remote workforce in Texas.

This is more than a typical clerical position. As a Senior Data Entry Specialist at arenaflex, you will be a key contributor to our Claims and Network Operations divisions, ensuring that critical data flows seamlessly through our systems. Your precision, focus, and commitment to quality will directly impact the efficiency of healthcare delivery, helping members receive the timely and accurate services they deserve. If you are passionate about supporting a purpose-driven organization while enjoying the flexibility of working from home, this opportunity is designed for you.

Position Overview

The Senior Data Entry Specialist is a full-time, remote role based in Texas, operating on a standard 40-hour workweek schedule. You will perform a variety of data entry duties using specialized data entry devices, supporting multiple operational functions within arenaflex. The typical work hours are 8:00 AM to 5:00 PM Central Standard Time, Monday through Friday, with occasional overtime and weekend availability required during our annual open enrollment period from October through February.

While the position is fully remote, candidates residing within a commutable distance to our Fort Worth office at 300 Burnett Plaza, Fort Worth, TX 76116 will occasionally be invited onsite for quarterly team meetings, providing valuable opportunities to connect with colleagues and align on strategic initiatives. New hires will benefit from a comprehensive multi-week on-the-job training program, conducted during normal business hours, to ensure a confident transition into the role.

Key Responsibilities

• Operate data entry devices and systems to accurately input, update, and maintain records across Claims and Network Operations functions.
• Process high volumes of information with exceptional accuracy, ensuring data integrity and compliance with organizational standards.
• Perform a variety of data entry tasks that may occasionally extend beyond established procedures, requiring independent problem-solving.
• Complete routine tasks with minimal supervision while escalating more complex issues to appropriate team members or leadership.
• Collaborate with cross-functional teams to support operational goals, especially during peak periods such as open enrollment.
• Maintain strict confidentiality and security of all sensitive company and member information in accordance with arenaflex policies and applicable regulations.
• Adapt to evolving business needs by learning new computer applications, system updates, and process improvements as they are introduced.
• Consistently meet productivity and quality benchmarks while maintaining focus during repetitive or detail-intensive tasks.
• Participate in quarterly onsite team meetings and contribute to a culture of continuous improvement and professional growth.

Required Qualifications and Experience

• High School Diploma, General Educational Development (GED) credential, or equivalent work experience.
• Must be 18 years of age or older.
• Minimum of one year of experience working in a customer service environment, demonstrating strong communication and interpersonal skills.
• Proven experience with computers and Windows-based PC applications, including the ability to learn new and complex software systems.
• Working knowledge of Microsoft Word and Microsoft Outlook, with the ability to navigate additional Microsoft Office tools.
• Ability to work standard business hours of 8:00 AM to 5:00 PM CST, with the flexibility to work occasional overtime and weekends during the open enrollment period (October through February).
• Residency within the state of Texas is required for this remote position.
• Dedicated, secure home office space that is separated from living areas to ensure information privacy.
• Access to a high-speed internet connection that meets arenaflex-approved technical standards.

Preferred Competencies and Soft Skills

• Exceptional attention to detail and a strong commitment to accuracy in all aspects of work.
• Ability to remain focused, productive, and motivated during tasks that may be repetitive or extended in duration.
• Strong organizational and time management skills, with the ability to prioritize multiple tasks effectively.
• Adaptability and willingness to embrace change in a dynamic, evolving healthcare environment.
• Professional communication skills, both written and verbal, to interact with team members and leadership.
• Self-discipline and accountability to thrive in a remote work setting.

Training, Development, and Career Growth

At arenaflex, we believe in investing in our people. New team members will participate in a structured, multi-week on-the-job training program designed to provide thorough familiarity with our systems, processes, and operational standards. Training will take place during standard business hours, ensuring you have the foundation needed to excel in your role from day one.

Beyond initial onboarding, arenaflex offers a clear pathway for professional development. Team members who demonstrate strong performance may have opportunities to explore adjacent roles within Claims Operations, Network Operations, Quality Assurance, or other areas of the organization. We are committed to promoting from within and providing the resources, mentorship, and training necessary to help you build a rewarding long-term career.

Work Environment and Company Culture at arenaflex

arenaflex fosters a collaborative, inclusive, and mission-driven culture where every individual is empowered to make a meaningful impact. We are proud to be an equal opportunity employer that values diversity in all its forms, recognizing that varied perspectives and experiences strengthen our team and enhance the quality of our work. Our culture is built on respect, integrity, accountability, and a shared commitment to improving the health and well-being of communities we serve.

As a remote team member, you will enjoy the flexibility and autonomy of working from home while remaining connected to a supportive network of colleagues and leaders. arenaflex promotes a healthy work-life balance and provides the tools, technology, and resources needed to succeed in a virtual environment.

Compensation, Benefits, and Perks

arenaflex is dedicated to recognizing and rewarding the contributions of our team members. In addition to a competitive base salary, we offer a comprehensive benefits package that may include medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plans, and access to wellness programs. Specific benefits will be discussed during the interview process and may vary based on role and location. As a valued member of the arenaflex team, you will have the opportunity to grow professionally while enjoying the stability and support of a leading healthcare organization.

Additional Information for Applicants

Please note that arenaflex is a drug-free workplace. All candidates selected for employment will be required to successfully pass a drug screening prior to their start date. Additionally, all telecommuting employees are expected to adhere to arenaflex's Telecommuter Policy, which includes maintaining a secure, dedicated workspace and protecting sensitive information at all times.

How to Apply

If you are a Texas resident with a passion for accuracy, a strong work ethic, and a desire to contribute to a mission that truly matters, we invite you to apply for the Senior Data Entry Specialist position at arenaflex. This is your opportunity to join a purpose-driven organization where your contributions will support the health and well-being of millions of people. Take the next step in your career and become part of a team that is building the healthcare system of tomorrow. Apply today and start doing your life's best work with arenaflex.