[Remote] Operational Support Systems Analyst - Fixtures & Merchandising

Note: The job is a remote job and is open to candidates in USA. Brandpoint is seeking a highly organized and detail-oriented Operational Support Systems Analyst to support the daily operations of their Fixtures & Merchandising division. This role serves as a critical link between project management, field operations, finance, and reporting systems, ensuring the accuracy, efficiency, and integrity of operational processes across multiple projects.

Responsibilities

• Manage and maintain operational data across multiple internal systems and platforms
• Develop, update, and monitor reports, dashboards, and tracking tools to support project execution and business performance
• Analyze operational workflows and identify opportunities for process improvement and automation
• Support project teams with data validation, system updates, and reporting requirements
• Assist with work order processing, project tracking, invoicing support, and reconciliation activities
• Ensure data accuracy between field reporting, project management systems, and financial records
• Create and maintain standard operating procedures and system documentation
• Provide troubleshooting and user support for internal operational tools and workflows
• Monitor project metrics, labor utilization, compliance reporting, and operational KPIs
• Collaborate with project managers, coordinators, finance, and leadership teams to support business objectives
• Assist with implementation and testing of new systems, processes, and technology solutions

Skills

• Associate's or Bachelor's degree in Business Administration, Information Systems, Operations Management, or related field preferred
• 2+ years of experience in operations, project support, business analysis, systems administration, or a related role
• Advanced proficiency with Microsoft Excel and Google Workspace
• Experience working with project management software, CRM platforms, or operational databases
• Strong analytical and problem-solving abilities
• Exceptional attention to detail and commitment to data accuracy
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines in a dynamic environment
• Experience in retail merchandising, construction, fixture installation, or field service operations is a plus

Benefits

• Competitive compensation
• Unlimited PTO policy
• Health benefits
• Professional development opportunities
• The chance to be part of a growing national organization

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