[Remote] Senior Product Manager, Personalization

Note: The job is a remote job and is open to candidates in USA. Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. They are seeking a systems-minded, highly collaborative Senior Product Manager to architect and build the foundational experience that powers the entire Turquoise platform, ensuring a unified user experience across all features and verticals.

Responsibilities

• Own the platform’s core surfaces end-to-end, including onboarding, permissions, preferences, homepage, notifications, audit trail, and reporting, from strategy through iteration
• Champion the end-to-end user experience, map real user flows and journeys, and shape intuitive, cohesive interactions across every surface
• Think in systems to design primitives and patterns that compose cleanly across products, anticipating second-order effects and prioritizing long-term foundations
• Turn messy, ambiguous horizontal challenges into concrete, elegant requirements and shipped software
• Establish direction with data, defining clear success metrics and leveraging analytics to guide future iteration
• Leverage the latest AI prototyping tools to pressure-test ideas and build rapid proofs-of-concept before committing engineering time
• Facilitate airtight coordination across engineering, design, data, and GTM functions to ship cohesive products

Skills

• 5+ years of Product Management experience, with a proven track record of shipping and iterating on user-facing platform or growth products in a B2B SaaS environment
• Deep platform expertise, specifically managing connective experience, such as onboarding/activation, lifecycle notifications, permissions, or relevance engines
• A design-thinking instinct - you naturally empathize with users, think in flows and journeys, and sweat the quality of the end-to-end experience, not just the individual feature
• Exceptional systems thinking, with a natural ability to reason about dependencies, edge cases, data models, and architectural constraints alongside engineers
• An AI-native workflow, comfortable utilizing modern AI tools to quickly turn product concepts into working proofs-of-concept
• A metrics-driven framework, using customer interviews and product analytics to validate success and make fast, informed decisions
• High EQ and comfort with ambiguity, combining strong communication skills with the grit and judgment to drive progress amidst imperfect information
• A strong mission alignment and a genuine passion for reducing complexity to make healthcare better
• Experience with recommendation, relevance, or ranking systems
• Experience with building internal tools your coworkers love
• Experience in a regulated, data-heavy domain like fintech, health tech
• Experience at a rapidly scaling, venture-backed startup where things change quickly

Benefits

• Competitive pay with equity options
• Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options
• Company-sponsored disability & life insurance
• Unlimited PTO
• 401(k) + 4% Matching
• Fully remote work + flexible working hours
• $750 work-from-home setup budget
• Paid biannual in-person company summits
• Quarterly $150 co-hanging stipend to meet up with coworkers
• Monthly $100 health and wellness benefit
• Generous paid family leave
• Annual $1,200 learning & development stipend

Company Overview