[Remote] MLR Operations/Marketing Lead (Pharmaceuticals)
Note: The job is a remote job and is open to candidates in USA. Power Digital Marketing is a tech-enabled growth firm focused on marketing, consulting, and data intelligence. They are seeking an MLR Operations/Marketing Lead to manage pharmaceutical promotional content through Medical, Legal, and Regulatory review, leading a small team and optimizing review processes.
Responsibilities
- Function Leadership: You stand up, document, and continuously improve Power Digital’s MLR operations methodology, setting the standards and workflows that govern how regulated content moves through review
- Team Leadership & Coaching: You build, lead, and develop a small operations team, including offshore executors, balancing capacity against demand and coaching for quality, speed, and compliance accuracy
- Veeva PromoMats Ownership: You own the Veeva Vault PromoMats environment — claims library architecture, modular content strategy, reference stewardship, 2253 submission packaging, and integration with creative and media workflows
- Client & Stakeholder Leadership: You serve as the senior operational partner to clients’ medical, legal, and regulatory teams, leading review-process alignment and protecting launch timelines across the portfolio
- Employ AI technologies to enhance and optimize business processes
- Utilize and leverage Power Digital’s Nova ecosystem as it relates to your department
- Other applicable or related duties as assigned
Skills
- 7+ years in pharmaceutical or healthcare promotional operations, with prior experience standing up or scaling an MLR or promotional review function
- Deep Veeva Vault PromoMats expertise at the admin level (configuration, workflows, claims library design, modular content)
- People leadership experience, including managing or mentoring direct reports and/or offshore teams
- Strong command of FDA OPDP guidance and 21 CFR 202, including fair balance, ISI placement, branded vs. unbranded vs. disease-awareness rules, and 2253 filing
- Proven track record in compressing review cycle times and increasing content throughput at scale
- Comfortable leading process conversations directly with client medical, legal, and regulatory leadership
- Bonus: Veeva PromoMats certification, agency-side pharma experience, or experience building offshore or managed-services delivery models
Benefits
- Base salary + commission opportunities
- Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
- 401(k) plan - 4% employer contribution matching
- Unlimited Time Off available on day one
- Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
- Fully flex work environment: full-remote, in-office, or hybrid
- A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
- Employee Assistance Program (EAP)
- 12 observed United States national holidays + 2 mental health recharge days per year
- Unlimited opportunities for growth & leadership within a rapidly growing firm
- Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
- Quarterly awards including prize money and recognition for outstanding performance
- Opportunities to be involved in company DEI initiatives
Company Overview